Massage Heights reviews

3.0

37% would recommend to a friend

(795 total reviews)
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Shane Evans

62% approve of CEO

37% positive business outlook

Massage Heights has an employee rating of 3.0 out of 5 stars, based on 795 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Massage Heights employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

795 reviews
3.0
Dec 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Very calming and relaxing environment. Wonderful therapist and front desk staff

Cons

Because its a franchise all locations are run differently. The model and concept is good. Most staff and management are over worked and underpaid. It's a model based on affordable massage. The contracts are stringent not a great deal of flexiibility.

1.0
Aug 23, 2016
Recommend
CEO approval
Business Outlook

Pros

-flexible schedules and pay for hours you're not massaging, unless you've started there recently, because they took that away from you. -good place to start because everything is provided. that means, it's too good to be true.

Cons

oh my, where I do I begin? -no benefits whatsoever. -the hourly pay is definitely not enough for the amount they charge the clients. We went to medical school and passed a medical board for a reason, don't think it's okay to shaft us because you think we are dumb enough not to realize what you're doing. ONTO THE NEXT POINT. -the owners literally care about nothing but money. NOTHING. -owners speak to their employees like their jobs aren't important or are irrelevant (um, hello, you need us to have a MASSAGE heights) -they ask how many massages you can handle per shift, but punish you when you're overworked, overwhelmed, and you want breaks because it isn't making THEM money. -if you didn't pass the state board exam to sell things like lotions, aromatherapy, or bath salts, then this definitely isn't the place for you. oh wait, NO MASSAGE THERAPIST PASSED THE BOARD EXAM TO SELL CR@P. -GO SOMEHWERE ELSE.

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Massage Heights Response
9y
Thank you for your feedback. We’re sorry you had a negative experience at Massage Heights. We want to be the employer of choice and we do offer very competitive pay vs. the competition in the Strongsville market. Our Massage Therapists can make more money than the hourly pay with our commission based structure and bonuses. Unfortunately, we do understand that our company goals and values may not be the best fit for everyone. We do hope you enjoy continued success and we wish you the best in your next career opportunity,
2.0
Oct 14, 2014

Waste of time!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Had a great team in the back to work with! The clients I got to know where amazing. Learned a few new things because I was working with different products.

Cons

Horrible horrible management ! She will talk behind everyones back. She trys to start fights among workers by telling lies. She puts you down in anyway she can but pretends she's joking. The pay is horrible and the will work you to death at times and take out breaks. Many team members hurt on the job and bullied into coming back to work! Stay away!

Viewing 25 - 27 of 795 Reviews

Glassdoor has 807 Massage Heights reviews submitted anonymously by Massage Heights employees. Read employee reviews and ratings on Glassdoor to decide if Massage Heights is right for you.