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Maxwell Health

Acquired by Sun Life

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Maxwell Health reviews

3.9

71% would recommend to a friend

(55 total reviews)

Veer Gidwaney

78% approve of CEO

67% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.0

Diversity & inclusion

3.8

Culture & values

3.5

Career opportunities

3.4

Senior management

3.3

Work/Life balance

Maxwell Health has an employee rating of 3.9 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maxwell Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

55 reviews
2.0
Sep 15, 2017

I was asked to write a review... I will write an honest one

Customer success
Recommend
CEO approval
Business Outlook

Pros

Maxwell has some awesome employees (most of them are not in management). Benefits are paid in full, even for family coverage (if you are in Boston and take the HMO plan). Pay is on the above average side (but you will work you for it). My coworkers are all in their early 20's and have good relationships and fun outside of work. If you are looking to work at Maxwell, keep checking the website.. they will be hiring soon because people are looking to get out.

Cons

Work/Life balance is challenging. Just because my manager wants to work 24/7 doesn't mean that all of her employees want to. Emails are sent at all hours of the day and night by management. In a "reply all" atmosphere to show everyone what time you are working, that does nothing but add to stress levels and satisfaction. The SVP over my department is more focused on how she can prove her value than she is truly caring about her people. She cares about a few of her direct reports that do special things for her. The product is severely lacking. Promises were made in 2016 for enhancements. Only 1 of those rolled out, and it was buggy. I have to frequently tell my clients that what they want to implement is not supported. It puts our team (and account management) in a terrible position. We recently laid off 15-20 employees, and there were 20-25 employees that left in the previous 3-4 months that were not replaced. As other review have mentioned, the entire company was told a month earlier that we were safe financially. The CEO is very engaged with anyone who will be his puppet. I believe down he cares about people, just not the extent that he says he does. He cares about his bottom line. Management loves to preach about how transparent they are. Transparency is not lying to your employees... For this to be a tech company, its amazing that we cannot seem to get our own technology (like video conferencing) to work correctly. Meetings are constantly started late because no matter which software we use, we do not know how to use it. Speaking of meetings, they never start timely.

avatar
Maxwell Health Response
8y
We appreciate your feedback, and are sorry to hear your experience at Maxwell Health has not been positive as of late. As you can imagine, this is very concerning to hear. I would really like to discuss this with you in more detail -- please let me know how we can connect live. Kathy Breslin VP, HR
5.0
Sep 15, 2017

A place to be professionally challenged and grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Maxwell Health is an organization that caters to the professional desires and aspirations of an individual who embraces the opportunity to work hard, solve problems and to overall make a major impact within the SAAS and Healthcare/Employee Benefits space. One of the predominant attributes Maxwell has is that there are different avenues employees at Maxwell can take (outside of their current skill set) and are actually encouraged to do so. Maxwell understands that employees can contribute so much more than what is demonstrated on their resume. Promotions occur on a regular basis which is a testament to the value Maxwell has for their employees.

Cons

Relatively speaking, Maxwell is a young company and with youth comes plenty of hurdles to overcome and lessons to be learned. On top of that Maxwell’s cornerstone product to the market is a web-based solution, so that automatically comes with areas that require constant tweaking. With each passing year, Maxwell is becoming more proactive with addressing the shifts in the market, taking client feedback and addressing the most critical needs of its clients.

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Maxwell Health Response
8y
Thank you for the great feedback. We will be sure to continue to empower our managers to take on more and run their teams. We are equipping them with training, tools, direction, and support to become our future leaders. Kathy Breslin VP, HR
5.0
Sep 15, 2017

A Fast Paced, Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- I’m surrounded by smart and genuinely caring people. My colleagues are awesome and part of the reason I’ve been at Maxwell for so long. - I have lots of independence in my day-to-day work and my leadership team and colleagues trust in and support me. - Coworkers show lots of appreciation for a job well done. - The company promotes transparency and honesty and the leadership team walks the walk. - I’m constantly exposed to many parts of the complex, healthcare industry, which makes building product a rewarding challenge. - Health and fringe benefits are very generous and hours are flexible. I’ve been able to take time off work to deal with family issues last minute, because my manager understands that family comes first.

Cons

- Maxwell is a startup and it’s natural for the company to go through ups and downs while trying to figure out their business strategy. Admittedly the company has changed their approach several times over the past year or two, but it’s always been after solid data analysis and weighing options. I think it’s a positive that leadership it willing to make changes quickly for the benefit of the company and is not unusual behavior for a company at this stage. - Sometimes work/life balance can be hard when it’s peak OE season, but coworkers are there to help out when you’re overwhelmed.

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Maxwell Health Response
8y
Thank you for your feedback. Thrilled to hear the autonomy and challenging work are exciting for you. We have a great team here and will be sure to continue to offer even more professional development opportunities. Kathy Breslin VP, HR
Viewing 10 - 12 of 55 Reviews
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ReviewsMaxwell Health reviews

Glassdoor has 59 Maxwell Health reviews submitted anonymously by Maxwell Health employees. Read employee reviews and ratings on Glassdoor to decide if Maxwell Health is right for you.