McLane Company reviews

3.1

48% would recommend to a friend

(1,803 total reviews)

Tony Frankenberger

61% approve of CEO

45% positive business outlook

McLane Company has an employee rating of 3.1 out of 5 stars, based on 1,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McLane Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Nov 2, 2017

Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Upbeat atmosphere, seems like a "family" from the start. Many opportunities for routes and steady work. They do semi-annual get-togethers with the team to give out awards and create a feeling of excitement for what is being done at the company. On the surface this company SEEMS family oriented.

Cons

New drivers do not get a choice of what route they drive. Employees who have been there the longest get seniority and you take whatever is left. If for some reason you are not able to complete a route that week, or if the dispatcher calls you in for a route you're unable to get to, you do not get your minimum pay for the week. Your pay is docked. So don't say "no" ever. In my experience the routes were made with the expectation of speed that just wasn't possible most of the time, due to traffic or waiting on the customer during their busy time. When trying to explain to the dispatcher why I was unable to complete my route in the given time, I was told that I wasn't a "team player". I was also asked to work more hours than was legal, and when I pointed this out to my manager I was once again treated like I wasn't a "team player" and that I was being divisive, and didn't belong in the company. I was unwilling to work illegally so I found work somewhere else.

1.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

401k Match and a great Medical Benefits besides that I have NO Pros about this company as a "Delivery Driver"

Cons

*** THIS COMPANY SHOULD BE UNDER UNION regulation *** no way to get stable route - seniority always have the preference. They just need new guys to cover holidays and no show which is a lot. *** Pay and vacation are just average. After you see your paycheck it will be just a matter of time for you understand that you not making what you think Yes, if you bust your body as they push you to do so you will see a nice pay check - STOP - THINK! The way they load their trailer it completely insane! It's just a matter of time you got burn out if not injure - Only by the grace of GOD the warehouse people load the trailer properly. For the records: If your trailer if not load by the door all the time your check will NOT look as you want it PLUS you must make sure not have helpers on your truck otherwise they will take money FROM YOUR pay-check to pay the helper. *** Promotion! COME ON man! who do you think you are office staff? they don't need you for anything else but as delivery guy! As far as I know there are just a couple of dispatches that were drivers before which I believe they got hurt really bad and for avoid a lawsuit they "promoted them") *** Inconsistent hours (you will NEVER have a stable start hour because you will NEVER have a stable route) *** Management / Dispatches (OMG give a break! they have no idea about expand but heavily load the trailer so 1(one) driver can do the job of 2 so the can look good for the CEO's in save money) *** One more comment about the Management (be aware of the dispatch managers - Those guys don't give a ! for your work) *** no work/life balance at all (work at night shift 11pm - 10am is the worst time I had in my life - there are no social life with your family since you will be always sleeping) *** Always open position (Yes of course, I have worked here for about 14 months and the amount of DRIVERs leaving was insane!) *** One of the reviews here state "Best company I've worked for, I plan on retiring from here" - I can guarantee this review is from someone that work behind the desk. *** I just feel sorry for the driver's that have more than 8, 10, 12+ years in the company. They got so blind that they can't figure out a way out! *** for the records: I was a delivery driver at McLane Food Service in Houston Center Near I-45 and Belt-8

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McLane Company Response
9y
Thanks for stopping by. This is not the experience we aspire to provide for our teammates. We've shared your feedback with our Director of Teammate Relations and it will be passed on to the center. Regina C., Social Manager, Talent Acquisition Team
5.0
Mar 21, 2017

Exceptional Team Environment/Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Above average support from mid level management/direct supervisor team. Comfortable pay and excellent medical benefits from day one (drivers). 401K considerate company match, stock options, employee support line and much more.

Cons

As a driver you have to be in great shape and DO NOT make a required physical strenuous applied mistake. If you hurt your self (especially your back) and it causes you to be out of work, it could be a life long issue you deal with, barring you from any other physical employment and personal activities of leisure requiring physical strain.

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McLane Company Response
9y
This is terrific feedback! Thank you for being part of our team at McLane Houston. We're going to share your feedback with the center. Good luck in your future endeavors.
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