Is Medical Guardian a good company to work for?

Medical Guardian has an overall rating of 4.4 out of 5, based on over 538 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 86% of employees would recommend working at Medical Guardian to a friend and 85% have a positive outlook for the business. The best reviews about Medical Guardian have been left by employees working as Customer Care Specialist , Retention Specialist and Customer Care Representative .

Does Medical Guardian pay their employees well?

According to anonymously submitted Glassdoor reviews, Medical Guardian employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Medical Guardian. This rating has been stable over the past 12 months.

How satisfied are employees working at Medical Guardian?

86% of Medical Guardian employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medical Guardian 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Medical Guardian?

Sales Representative (45) , Life Safety Consultant (35) , Customer Service Representative (26) , Customer Care Representative (22) , Customer Care Specialist (19) , Sales (19) , Client Service Representative (16) , Inside Sales Representative (13) , Sales Associate (12) , Customer Service Specialist (11) , Retention Specialist (11) , Billing Specialist (8) , Client Services Representative (6) , Life Safety Consultant/Sales (6) , Sales Consultant (6)

What are the pros of working at Medical Guardian according to real employee reviews?

"Plus the Ceo is Great !!! Absolutely love working here !" ((in 40 reviews)); "Management is great and they really go out of their way to provide all of the support employees need to be successful." ((in 36 reviews)); "Everyone on the floor is friendly and willing to help." ((in 32 reviews)); "Some of the people are great." ((in 31 reviews)); "Friendly Work Environment" ((in 25 reviews))

What are the cons of working at Medical Guardian according to real employee reviews?

"The benefits could be better" ((in 12 reviews)); "The ability to work from home is amazing and really allows for a healthy work/life balance." ((in 8 reviews)); "Major favoritism going on on the sales side." ((in 6 reviews)); "their medical insurance is confusing" ((in 5 reviews))

What are the top reviewed Medical Guardian locations?

Philadelphia , Phila , Wilmington , Sharon Hill , Penn , North Bergen , West New York , Mount Laurel , Nampa , O Fallon , New York , Smithtown , Phoenix , Dallas , Mannington , Berkeley Springs , Modesto , Carlsbad , Las Vegas , Pittsburgh , Sharon , Abingdon , Baltimore , Belcamp , Elkton , Boca Raton , Fort Lauderdale , Myrtle Beach , New Castle , Chesterbrook

Medical Guardian reviews

4.4

86% would recommend to a friend

(527 total reviews)

Geoff Gross

94% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medical Guardian has an employee rating of 4.4 out of 5 stars, based on 527 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Medical Guardian employee rating is 29% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

527 reviews

1.0

Apr 28, 2022

Do better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote position…. One and only pro.

Cons

Medical Guardian’s practices seem questionable at best. They’ve terminated an excellent salesperson for not using pressure tactics to sell more expensive protection plans. Medical Guardian’s target population is older adults. Firstly, it is disgusting that yet another greedy company is taking advantage by coaching its sales team to pressure members of a highly vulnerable community to spend more than they want or can afford to. Secondly, it is infuriating and sad that a talented salesperson (successful in sales and excellent customer service) lost a job because of this company’s reprehensible greed and a manager whose skill level borders incompetence. Your time and energy would be better spent with another employer. Keep looking!!!!

1.0

Mar 28, 2021

Decent job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice Space, management is nice

Cons

Scamming old people for money for devices that dont work in their location

Medical Guardian Response

5y

We certainly are not looking to scam people. We are sorry to read this.

3.0

Aug 25, 2020

Constantly changing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have developed some good friendships here, for the most part everyone works together and helps each other out which is what the managers and above push. This is great and does work. They transitioned to WFH quickly and effectively and provide a good work life balance as long as you do your own research and provide documentation for things like FFCA or FML needed. Was able to continue working FT through pandemic

Cons

Constantly changing priorities, managers and above play favorites. C Level is almost completely white men, have to get to department team management so see much of any multiculturalism. There was a change in HR within the last year on director level, and staff is turning over quickly ever since and not taking the time they used to to train people correctly

Medical Guardian Response

5y

Thank you for your feedback! We do our best to train all employees and get them up and running in a timely manner. We are always open to feedback on how we can approve. We like to pride ourselves on having a low turn over rate and nurturing our current population.

Viewing 19 - 21 of 527 Reviews

Jobs at Medical Guardian

Designer, Social & Performance Marketing

Principal Machine Learning Engineer

Senior Financial Analyst