Medical Mutual reviews

3.4

56% would recommend to a friend

(385 total reviews)
avatar

Tony Helton

30% approve of CEO

45% positive business outlook

Medical Mutual has an employee rating of 3.4 out of 5 stars, based on 385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medical Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

385 reviews
1.0
Apr 6, 2026

Years of Loyalty, Ended with a Cold Goodbye

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented colleagues who genuinely care about their work, Opportunities to grow—if you’re in the right department, Some good moments during earlier years when values felt real.

Cons

Company-wide layoffs were handled with an alarming lack of empathy or communication. Long-term employees were let go with no recognition or appreciation—just a sterile notice and a quick exit. Leadership decisions feel increasingly disconnected from employee realities. Culture has shifted from people-focused to numbers-driven, regardless of human cost. Transparency is preached but rarely practiced.

1.0
Apr 1, 2026

Run Away

Recommend
CEO approval
Business Outlook

Pros

Most of the benefits of working here are being stripped away. PTO is what’s left

Cons

A President/CEO with no previous experience of running a company. Poor leadership who doesn’t care about its employees. Deliberate reduction in force with RTW. Feels like they are preparing to sell the company or let it go under.

1.0
Mar 27, 2026

Negative Culture swift

Recommend
CEO approval
Business Outlook

Pros

Some good leaders Benefits Pay is above market

Cons

Change in culture is sad, senior leaderships drive for “improvements” at any cost and forced RTO are obvious ploys to reduce the workforce. The amount of work expected at a manager level has increased and senior leadership does not care about moral -toxic depending on the area you work in.

Viewing 16 - 18 of 385 Reviews

Glassdoor has 420 Medical Mutual reviews submitted anonymously by Medical Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Medical Mutual is right for you.