Does Medusind pay their employees well?

According to anonymously submitted Glassdoor reviews, Medusind employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Medusind. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Medusind?

45% of Medusind employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medusind 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Medusind?

Client Service Executive (23) , CSE (14) , Customer Service Representative (12) , Medical Analyst (10) , Senior Client Service Executive (10) , AR Caller (9) , Client Service Representative (9) , Client Service Associate (8) , Assistant Manager (6) , Content Analyst (6) , Customer Service Executive (6) , Senior Customer Service Representative (6) , Team Coach (6) , Team Coordinator (6) , Software Developer (5)

What are the pros of working at Medusind according to real employee reviews?

"Great environment i recommend for freshers" ((in 13 reviews)); "Good work culture" ((in 12 reviews)); "Direct team members are good to work with." ((in 11 reviews)); "Good Managers and Technical folks" ((in 9 reviews)); "Great work life balance and flexible" ((in 6 reviews))

What are the cons of working at Medusind according to real employee reviews?

"Night shift and low salary" ((in 24 reviews)); "Always paying less compare to market." ((in 12 reviews)); "No benefits or almost negligible benefits!" ((in 7 reviews)); "Holidays are chopped off, You have to apply for it." ((in 3 reviews)); "ZERO leadership" ((in 3 reviews))

What are employees saying about Medusind layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medusind layoffs and their outlook for job security at Medusind in 2026.

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Medusind

Medusind reviews

3.1

45% would recommend to a friend

(375 total reviews)

Jose Rivero

49% approve of CEO

48% positive business outlook

Ratings by category

3.3

Culture & values

3.1

Work/Life balance

3.0

Diversity & inclusion

3.0

Career opportunities

2.9

Compensation and benefits

2.8

Senior management

Medusind has an employee rating of 3.1 out of 5 stars, based on 375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medusind employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

375 reviews

3.0

Mar 31, 2025

It was decent

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Working form home was awesome PTO Sick Time Pay was okay We got paid when we got laid off Managers were nice most of the time

Cons

You are expected to know a lot of material.. A lot of it you learn as you go We got laid off mainly due to outsourcing High Volume of calls Some management would tell you an answer to your issue but another would give you a different answer Managers could be rude if you asked a previously asked question. I did not feel like there was room for growth When we got laid off we weren't offer another position, even though medusind offers many within the company They have one of their headquarters in India.. so you could lose your job soon. I did not get a raise after a full year of being there

2.0

Aug 10, 2024

Empty Promises

Revenue cycle specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work and decent time off and vacation time.

Cons

I was told that after 90 days and min of 50 cases worked a day we would receive a $3 raise and after a 1.5 year I got $.71 pay raise and then my biweekly pay fell by $300 and I was told my pay is correct.

3.0

Jun 27, 2024

Undecided

Ar manager

Recommend

CEO approval

Business Outlook

Pros

Work in a remote setting

Cons

Not enough support from leadership in respect to process improvements

Viewing 25 - 27 of 375 Reviews

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Mailroom Clerk (Miami)

Subsidy and Stipend - RCM Analyst

RCM Client Success Manager (Account Executive) - Behavioral Health