Members 1st reviews

3.6

58% would recommend to a friend

(148 total reviews)

Michael Wilson

67% approve of CEO

57% positive business outlook

Members 1st has an employee rating of 3.6 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Members 1st employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

148 reviews
3.0
Jul 11, 2023

IT

Recommend
CEO approval
Business Outlook

Pros

The salary was very fair.

Cons

Too much negative office politics.

1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Back office- go back office do NOT go branch unless you want to be burnt out and mistreated

Cons

Management at certain branches- you will occasionally get the good branch managers who you will LOVE working with because they genuinely care about you doing well. Majority of branch managers are catty, talk badly about one another and their associates who work for them- a lot are too young to even be good management because they are still immature and openly talk about the staff at the branch and make inappropriate announcements to humiliate staff to other associates. If you worked with a regional manager before you will get away with mistreating your staff. Gallup surveys while anonymous you are still told by management what to answer for good scores or you’ll be punished with more side tasks to burn the entire branch staff out. Management will only take members who are good candidates for QKAs and this will take floor staff numbers they need to meet monthly.

1.0
Jun 2, 2023

Growth

Recommend
CEO approval
Business Outlook

Pros

Fellow associates are great to work with.

Cons

Absolutely no growth, leadership will promise opportunities. When the time comes to follow through they act like they never promised anything to you. Would not recommend working here.

Viewing 40 - 42 of 148 Reviews

Glassdoor has 152 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.