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      Mercury Insurance Company

      Engaged Employer

      Mercury Insurance Company reviews

      3.4

      60% would recommend to a friend

      (719 total reviews)
      avatar

      Gabriel Tirador

      79% approve of CEO

      58% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.1

      Senior management

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      719 reviews
      3.0
      Oct 23, 2008

      Not great, but gets the job done

      Desktop support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large corporation which allows them to provide competitive benefits. Opportunities to move between offices to explore other parts of the country.

      Cons

      Poor communication by all levels of management. At times, due to poor management, a very juvenile atmosphere existed.

      1.0
      Oct 16, 2008

      Work somewhere else

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The location of the office is very convenient

      Cons

      VERY unorganized, fragmented company. The left hand doesn't know what the right hand is doing.

      4.0
      Aug 29, 2008

      Mercury Insurance a great place to gain experince

      Casualty adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is very challenging and definitely prepares you well for a carrer in insurance adjusting. There are good raises in the first few years in the job as well as a good retirement plan and health benefits. The Supervisor and Manager and the people work with are all outstanding individuals and are very competent in there jobs. The company is seems to do a good job of promoting from within and doesn't seem to hire managers from the outside. For a fairly sizable company they do a good job of keeping there employees around for a very long period of time.

      Cons

      There is lack of communication between the upper and middle management who are in charge of the rank and file. There is way to much bureauacracy at the company that makes things very difficult as far as servicing our insured and claimants that results in a lot anger that wouldn't otherwise occur. Our insureds I believe are not served well by a system that has Mercury using independent to sell policies and the agents don't inform the insureds what is exactly in there policies. As a result when a claim is filed the insured typically doesn't understand for example that they may have to pay there a deductible at least temporarily.

      Viewing 715 - 717 of 719 Reviews
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      ReviewsMercury Insurance Company reviews

      Glassdoor has 757 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.