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Mercury Insurance Company

Engaged Employer

Mercury Insurance Company reviews

3.4

60% would recommend to a friend

(719 total reviews)
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Gabriel Tirador

79% approve of CEO

58% positive business outlook

Mercury Insurance Company has an employee rating of 3.4 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercury Insurance Company employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

719 reviews
1.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

The only pro I can even think about is that they allow their employees to dress casual throughout the work week.

Cons

High Expectations Low compensation, Heavy workload. They hire in large groups due to the high turnover rate. They hire entry level students/recent graduates with no experience and pay them low and expect them to work a desk that is backlogged, super busy, and is NO where entry level work. Depending on which job, before you are able to work they make you take a 3 day insurance classroom course so you are licensed (in which I was not even aware about as they did not mention any additional courses or test on the job description and interview) They do provide extensive training for the role you were hired. During the 8 weeks of training a lot of people in my group I was hired on board with slowly quit one by one. Now it makes sense as to why they need to provide that much training because they hire people with absolutely NO experience which is fine, I understand everyone deserves a chance to start somewhere but don't put entry level employees in a desk where they can't handle it just so you can pay them cheap! That's why I believe there is a heavy turn over rate! If you want to get your foot in the insurance world then Mercury would be for you to gain experience but if you have insurance experience like I do, do NOT come here. They host job fairs for the same jobs every month because the turn over is out of control.

3.0
Apr 4, 2017

Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provided excellent training for underwriters

Cons

Micromanaging during time of leadership transition.

2.0
Jul 27, 2016
Recommend
CEO approval
Business Outlook

Pros

There were a lot of great people working at Mercury which made the days tolerable. The Christmas bonus was nice and the casual dress code was also appreciated.

Cons

No real opportunity for advancement, lack of training for new job duties and systems, if you don't work in the main office in CA there are a lot less perks and you are basically an afterthought to upper management. When someone leaves or gets fired, it takes a long time for them to replace them, if they ever do, so you will be slammed with more work as well as taking over that person's files. Supervision is lacking and some people barely work at all and you will be stuck picking up their slack while they're doing anything but what they're being paid to do. Low morale.

Viewing 145 - 147 of 719 Reviews

Glassdoor has 757 Mercury Insurance Company reviews submitted anonymously by Mercury Insurance Company employees. Read employee reviews and ratings on Glassdoor to decide if Mercury Insurance Company is right for you.