Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,086 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 56% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Patient Service Representative (29) , Licensed Practical Nurse (LPN) (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 234 reviews)); "I work with some really great coworkers who are team players and care about the patients." ((in 193 reviews)); "Great people and they were very flexible with my college schedule." ((in 166 reviews)); "The culture and teamwork in most units are great" ((in 76 reviews)); "• good work/life balance" ((in 42 reviews))

What are the cons of working at Mercy according to real employee reviews?

"Low pay and typically understaffed" ((in 256 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 167 reviews)); "Poor Leadership and lots of turnover" ((in 60 reviews)); "Upper management can be poor." ((in 50 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 35 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Rogers , Fort Smith , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,979 total reviews)

Steve Mackin

63% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Culture & values

3.5

Work/Life balance

3.5

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 3, 2019

RN

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Room for advancement, great coworkers, and flexibility in scheduling for work/life balance.

Cons

Staffing ratios, pay is not as competitive as other healthcare entities in the market, and leadership is lacking at night as well as resources.

Mercy Response

6y

The best way to grow and get better is to listen, so please know we value your detailed feedback! And we truly appreciate you taking the time to reach out and help us improve. Please reach out to mercyrecruitmentfeed@mercy.net with any further comments or suggestions you wish to share. Thank you for the work you do as an RN at Mercy! We hope you have a blessed day!

3.0

Oct 28, 2019

Okay

Patient access representative

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, room for growth, hours are good

Cons

It's cliquey, some nurses think their better than you.

3.0

Oct 24, 2019

You are not appreciated

Nutrition assistant

Recommend

CEO approval

Business Outlook

Pros

Helping and caring for the patients

Cons

Extremely micromanaged, required to understand diet guidelines without training and with no compensation, poor management

Mercy Response

6y

Thank you for taking the time to provide us with your valuable feedback relating to your time at Mercy. We are concerned that you don't feel appreciated in your role as a Nutrition Assistant. Mercy is able to provide a transformative health care experience, thanks to co-workers like you! Your helpful comments are much appreciated and your feedback will help us to continually improve the standard of how we operate moving forward. We encourage you to email us at mercyrecruitmentfeed@mercy.net with any further comments or suggestions you wish to share. Thanks for leaving us a review!

Viewing 298 - 300 of 2,979 Reviews

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Lab Support Technician-Weekend (24 hours)

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Mercy

Mercy reviews

Ratings by category

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Reviews by job title

RN

Okay

You are not appreciated

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