Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mercy

      Engaged Employer

      Mercy reviews

      3.6

      60% would recommend to a friend

      (2,978 total reviews)
      avatar

      Steve Mackin

      63% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Compensation and benefits

      3.1

      Senior management

      Mercy has an employee rating of 3.6 out of 5 stars, based on 2,978 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Nov 14, 2019

      20% more for 20% less

      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work here are some of the kindest, hardest working people I've had the pleasure of working with. I can deal with any stress or hardship because I have a wonderful team of coworkers who help me out in a heartbeat.

      Cons

      We are not paid nearly enough. We've recently had an expansion to our hospital building. Our budgets have been cut, so we don't have enough staff, but we are given more case loads and are expected to keep up. We are written up if we get any kind of overtime not previously approved, even if we were taking care of a patient or family. Our doctors and nurses are overworked and stressed out. We've been told we need to do 20% more with 20% less. Seems like the perfect equation for burnout.

      avatar
      Mercy Response
      6y
      Thanks for taking the time to leave us a review about your time working for Mercy. Feedback is very important for us, especially in the growing healthcare business, as it helps us make sure co-workers have a way to share their concerns and suggestions with us, and we take everything we receive externally and internally very seriously. Our continued message of "20% more with 20% less" does not mean "how can we work harder?" but instead, "how can we work smarter?" Health care is a high-pressure career, and we understand it can have a variety of impacts on your well-being. Mercy has taken initiatives to relieve this pressure by offering resources and tools to our co-workers. If you have any additional feedback to share, we encourage you to email us at mercyrecruitmentfeed@mercy.net. Thank you for providing us with your feedback!
      1.0
      Nov 13, 2019

      Not worth the stress

      Patient care technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedules. There were always opportunities to pick up extra shifts.

      Cons

      Working as a patient care technician was mentally, physically, and emotionally draining. The nurses were not helpful and actually quite lazy. Management showed no appreciation for employees. The pay is HORRIBLE for the amount of work you are doing. I chose this position for experience in the nursing field while in school and after a few months of working at Mercy i chose to pursue another career path. The last straw was working this job while pregnant and there was no type of help from management or staff to accommodate patients where i could not. Management made my pregnancy feel like an inconvenience. Insurance premiums are also unreasonable.

      avatar
      Mercy Response
      6y
      Thank you for bringing this to our attention! We apologize that you’ve had a poor Mercy experience. The best way for us to improve is by hearing from people directly so would you be willing to discuss this more in depth offline? We would really appreciate hearing more details regarding this situation so we can investigate this further and continue to improve. Please email us at please email us at mercyrecruitmentfeed@mercy.net. Thank you so much.
      2.0
      Nov 6, 2019

      Terrible pay

      Patient access representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good insurance, many really nice people, good hours, clean.

      Cons

      Terrible pay, no job security

      avatar
      Mercy Response
      6y
      Hi there! We appreciate you sharing your thoughts in regard to our compensation structure. As a non-profit ministry following the path of the Sisters of Mercy, we strive to create equal opportunities for all co-workers and remain competitive with our compensation packages. After doing an extensive evaluation of our packages in comparison to other employers in the area as well as our industry, we find that our compensation is fair. If you would like to discuss your compensation package further, please email mercyrecruitmentfeed@mercy.net. Thank you so much for taking the time to leave us a review!
      Viewing 295 - 297 of 2,978 Reviews
      Related searches: Mercy jobs | Mercy salaries | Mercy benefits | Mercy interviews
      ReviewsMercy reviews

      Glassdoor has 3,085 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.