Mercy reviews

3.6

60% would recommend to a friend

(2,980 total reviews)
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Steve Mackin

63% approve of CEO

56% positive business outlook

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 16, 2019

An Utter Mess

Recommend
CEO approval
Business Outlook

Pros

Very reasonably priced healthcare if you use Mercy providers and facilities. People are nice. Great values in theory.

Cons

Low caliber of leadership. There are people in leadership roles that are not leaders. It's great that they reward loyalty, but there is no true coaching, training, or accountability for these leaders. Processes changed daily or even by the minute, depending on who you talked to. There was obvious tension between various teams within marketing, but it was brushed under the rug like most things in the department.

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Mercy Response
6y
The best way to grow and get better is to listen, so please know we value your detailed feedback! And we truly appreciate you taking the time to reach out and help us improve. Please reach out to mercyrecruitmentfeed@mercy.net with any further comments or suggestions you wish to share.
2.0
Sep 15, 2019
Recommend
CEO approval
Business Outlook

Pros

As a PRN EMS employee most months there are plenty of open shifts to work.

Cons

Poor equipment, poor truck conditions and old, poor management. When something breaks it likely will stay broken for a long time. I’ve heard management say we just need meat in the seat. EMS is a revolving door. The good medics don’t stay. Little support from management. A lot of long transfers. I could go on...

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Mercy Response
6y
Thanks for taking the time to leave us a review about working at Mercy in Ada! Your feedback is invaluable and we are listening. We'd also like to take this opportunity to thank you for serving Mercy as a Paramedic! Mercy is able to deliver a transformative healthcare experience because we have co-workers like you. The work you do is life changing. Once again thanks for your feedback, we are listening and constantly trying to grow and improve. If you have any further feedback to share, please email us at mercyrecruitmentfeed@mercy.net.
2.0
Sep 13, 2019

Okay

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits

Cons

Very unorganized, cuts in employment lead to decline in patient care

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Mercy Response
6y
Thanks so much for taking the time to leave us a review about working at Mercy. We value your health, well-being and development, which is why Mercy offers a wide-reaching benefits package to help you and your family live your best. We value and appreciate receiving your compliments, suggestions or complaints so that we can improve our services and the way we communicate. If you have any additional feedback to share, please feel free to email us at mercyrecruitmentfeed@mercy.net. We hope you have a wonderful day!
Viewing 301 - 303 of 2,980 Reviews

Glassdoor has 3,087 Mercy reviews submitted anonymously by Mercy employees. Read employee reviews and ratings on Glassdoor to decide if Mercy is right for you.