Is Mercy a good company to work for?

Mercy has an overall rating of 3.6 out of 5, based on over 3,078 reviews left anonymously by employees. This rating has been stable over the past 12 months. 60% of employees would recommend working at Mercy to a friend and 55% have a positive outlook for the business. The best reviews about Mercy have been left by employees working as Executive Director , Nurse and Physical Therapist .

Does Mercy pay their employees well?

According to anonymously submitted Glassdoor reviews, Mercy employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Mercy. This rating has been stable over the past 12 months.

How satisfied are employees working at Mercy?

60% of Mercy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mercy 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mercy?

Registered Nurse (272) , Registered Nurse, BSN (87) , Medical Assistant (71) , Patient Access Representative (68) , Patient Care Technician (39) , Pharmacy Technician (32) , Licensed Practical Nurse (LPN) (28) , Patient Service Representative (28) , Director (26) , Manager (26) , Certified Nursing Assistant CNA (25) , Nurse Practitioner (25) , Staff RN (25) , Licensed Practical Nurse (23) , PCT Patient Care Tech (23)

What are the pros of working at Mercy according to real employee reviews?

"Benefits are good and patients appreciate you" ((in 230 reviews)); "Coworkers are all great and helpful" ((in 192 reviews)); "Great people and they were very flexible with my college schedule." ((in 172 reviews)); "The culture and teamwork in most units are great" ((in 74 reviews)); "a good work environment and flexible" ((in 42 reviews))

What are the cons of working at Mercy according to real employee reviews?

"The low pay and incentives." ((in 253 reviews)); "Poor management and more about the amount of patients you see in a day rather than patient care." ((in 168 reviews)); "Poor Leadership and lots of turnover" ((in 57 reviews)); "Upper management can be poor." ((in 50 reviews)); "Horrible job and the managers are so unprofessional..they need to grow up and learn not to listen to everything other employees say" ((in 36 reviews))

What are employees saying about Mercy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mercy layoffs and their outlook for job security at Mercy in 2026.

What are the top reviewed Mercy locations?

Saint Louis , Springfield , Oklahoma City , Fort Smith , Rogers , Chesterfield , Joplin , Washington , Festus , Creve Coeur , Ardmore , Ada , Cape Girardeau , Edmond , Lebanon , Sunset Hills , Fayetteville , Cincinnati , Carthage , Des Moines , Aurora , Kansas City , Ozark , Troy , Mountain View , Norman , Cedar Rapids , Iowa City , Sioux City , Miami

Mercy reviews

3.6

60% would recommend to a friend

(2,971 total reviews)

Stephen Mackin

63% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,971 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mercy has an employee rating of 3.6 out of 5 stars, based on 2,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Jul 31, 2014

Great people with a wonderful history and vision, not all of our leaders understand the importance of either of these...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love the values and mission started by the Sisters of Mercy. The focus is truly of providing the best health care available to all regardless of their ability to pay for these services. Pay is competitive with the region for most employees.

Cons

Promotions within Information Technology are rare unless you embrace moving to St Louis, MO. Many of the current leaders were promoted by nepotism as opposed to skill, ability, or experience. Most of these bumble along doing their own thing, ignoring the directives of upper management. When asked for status reports all report "All is well", move along nothing to see here. Upper Management seeks keen to do so, never making any real progress or meaningful change.

5.0

Jul 26, 2014

great company

Certified medical coder

Recommend

CEO approval

Business Outlook

Pros

flexible, remote, great company to work for; pay was decent; would highly recommend to anyone looking for a coding job who needs experience; it's a good place to start out in the coding field; i learned a lot through working with EPIC

Cons

large facility and you don't know who you're working with; i worked remotely and if i had a question i wasn't sure who to talk to; pay was good for someone starting out; i left there and went to a job where i was making double what i made at Mercy

1.0

Jul 21, 2014

Organization has been in a downward spiral over the past 3 years.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good colleagues and people on the front lines that truly care about the patient's well-being.

Cons

Corporate executive leader literally said, "I have the reputation for being a slave driver" and "I'm going to crack the whip". Crazy, right!?!? That is exactly how you are observed as a co-worker, a slave to the pointless initiatives that come out of the endless, self-promoting meetings at the executive level.

Viewing 2887 - 2889 of 2,971 Reviews

Jobs at Mercy

Part Time Housekeeper Carthage

Nutrition Assistant (Non-Exempt)

Shelter Advocate - Onsite - Laredo, TX

Laredo, TX

View job

Mercy

Mercy reviews

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Great people with a wonderful history and vision, not all of our leaders understand the importance of either of these...

great company

Organization has been in a downward spiral over the past 3 years.

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