Merkle Email Developer reviews

4.6

90% would recommend to a friend

(17 total reviews)
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Craig Dempster

93% approve of CEO

85% positive business outlook

Email Developer employees have rated Merkle with 4.6 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Email Developer professionals have an excellent working experience there. Merkle is rated 24% above average by Email Developer professionals compared to other employers within the Media & Communication industry (3.7 stars).

Reviews by job title

17 reviews
3.0
Nov 5, 2019

Over promising to clients

Recommend
CEO approval
Business Outlook

Pros

Agency environment means different kinds of clients Flexible schedule if needed “Unlimited” PTO Global company

Cons

Too many managers and not enough people doing actual work Take PTO at your own risk—not a lot of support or coverage Hours long meetings and not enough time to work

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Merkle Response
6y
We recognize that our employees work hard, so we offer a flexible vacation plan to offset extra time put in and to optimize work/life balance for everyone. We encourage employees to reach out to their Career Advocates and HR Business Partner to discuss optimal work/life balance.
2.0
Jun 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Talented co-workers. Flexible time off. Work with high profile clients.

Cons

Flexibile time off, but you get noticed if you actually use it (taking 8 days off in 6 months became an HR issue). Long hours. I was working sometimes 18 hour days but got questioned about what I was working on. Management had co-workers reporting to them on my performance behind my back, but not giving me direct feedback so I could correct issues (managers claimed I was given feedback on work where some things were missed, but I was not. I was basically called a liar when I defended myself). I only ever received positive feedback so I had no idea there was an issue until one day a manager 1:1 call was actually a call with HR telling me I was in trouble. Completely disrespectful professionally. I was trained on one way of doing things, diverted to a separate project for 5 months, then expected to return to my normal workflow like a seasoned veteran in one week, and the entire process was different when I returned. No project managers, only account managers who just bend over backwards for the client. There are no boundaries with the client, so everyone is constantly stressed out.

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Merkle Response
8y
Thank you for the feedback. Merkle’s vacation plan is designed to allow employees flexibility around balancing work and life while still meeting the needs of the client and the business. On average, our employees take 3 weeks of vacation per year. We do work hard at Merkle (but it is not typical for our employees to work 18+ hour days). Merkle is a fast-paced culture and it is not for everyone. We’re sorry to hear you had a bad individual experience, but this does not reflect the experience that most of our employees have. We wish you the best in your future endeavors.
3.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Worked as an email developer. At the time Merkle hired a lot of young developers. There was a great sense of camaraderie and socialization between employees. Opportunities to improve upon processes. Good communication across Client Services and Email Dec team. Sort of had unlimited PTO.

Cons

Burn and Churn. Fast pace, high stress production environment from 9-6 most days. Little room to grow out of email development into web development. Not many opportunities to voice concern. Felt at times like a line factory of email production.

Viewing 13 - 15 of 17 Reviews

Glassdoor has 3,097 Merkle reviews submitted anonymously by Merkle employees. Read employee reviews and ratings on Glassdoor to decide if Merkle is right for you.