Merry Maids reviews

3.1

52% would recommend to a friend

(587 total reviews)
avatar

Regan Stokes

70% approve of CEO

42% positive business outlook

Merry Maids has an employee rating of 3.1 out of 5 stars, based on 587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merry Maids employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

587 reviews
2.0
Apr 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Some of the girls are friendly. Supervisor was great. Got to work independently and sometimes with others

Cons

It's a lot of work for so little pay. No benefits. No overtime allowed. Use to give bonuses but kept changing the requirements that you had to meet in order to get them. Not sure if they still give them. Can't work in teams, only if it is a deep clean. Paid milage was only .25 and a lot of wear and tear on cars.

1.0
Mar 28, 2016

Bad franchise

Recommend
CEO approval
Business Outlook

Pros

Get to work independently or with just one other person. You only work M-F from 9-5 with weekends off. Its an active physical job so your not sitting at a desk all day staring at a computer while you get fat.

Cons

Pays less than minimum wage. You have to use your own car as a work vehicle without getting compensated for wear & tear or insurance. If you were in an accident and the Merry maids magnet is on your car your personal car insurance won't cover it. You were expected to pay for your own business vehicle insurance & bonding. If you had no jobs for the day you were asked to go out into the neighborhood & disperse ads to people free of pay. Our paychecks were always short & sometimes they didn't pay you at all & always had an excuse for why. The owners are all religious people who make you pray before and after work. They preached god than paid you below the min. Wage. Pay is NOT hourly it is by the job. Each job would pay about $25 each and take 3 or more hours plus drive time. Some days you were paid $25 for a whole days work. The home office was always out of cleaning supplies and they expect you to just buy your own even though they claim to supply everything at the interview. They required you to take a drug test and background check so I assumed my coworkers would all be drug free and without a record. I was wrong. One girl I had to work with had been to prison for assaulting a cop. Another girl stole pain pills from customers homes daily. I told my boss and they said " its hard to find someone who won't do these things". When they say all candidates are screened before employment they don't mean that they passed so never hire this place to clean your house. They just mean that they screened them. I saw one person get a slap on the wrist for stealing a customers TV, & another was caught sniffing a customers undies. This really happened.

1.0
Mar 26, 2016
Recommend
CEO approval
Business Outlook

Pros

The maids are hard working and get little respect. Admin positions were not clearly defined.

Cons

Company is not good to employees, high turn over, and they manipulate laws to get away with firing people for no cause. They are not based in California and do not understand or comply with California employment laws. More than one person has been allowed to quit when found drinking on the job. Maids are hard working and hard to come by and deserve more respect.

Viewing 490 - 492 of 587 Reviews

Glassdoor has 604 Merry Maids reviews submitted anonymously by Merry Maids employees. Read employee reviews and ratings on Glassdoor to decide if Merry Maids is right for you.