Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City benefits and pension are a plus" ((in 12 reviews)); "City job and great benefits" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews)); "Work schedule, Colleagues supportive, Clean" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 36 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 11 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Jun 29, 2016

Run for the hills - if you want to remain sane

Associate director

Recommend

CEO approval

Business Outlook

Pros

Government job, standard benefits, noble mission to serve the NYC population. Excellent place to retire. Nice location by Seaport.

Cons

Little to no leadership, leadership is from the bottom up. Systematic abuse of power by executives to encourage nepotism and skim off city funds to award contracts & management positions to friends. Substandard salaries for those who are not "favored". Raises are non existent ; unless you are "favored". Not the place to be if you want to grow your career and develop your skills.

MetroPlusHealth Response

8y

Thank you for taking the time to give us feedback. We are sorry to learn that your experience with fellow employees hasn’t been a positive experience. It’s important to us to foster a workplace that is positive and productive for our employees. If you have time, we would love to hear more about your experience and any ways in which you think we could improve the work environment. If you’re willing to do so, please send us an email to employee.engagement@metroplus.org. We will get back to you as soon as possibly we can. Thanks so much!

1.0

Jul 18, 2015

Interesting study in poor executive leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good mission-- although forgotten; several dedicated line level staff members, time-off

Cons

There are several members of the executive team that conduct themselves like errant undisciplined children; this behavior trickles down to the staff and allows for very unprofessional behavior. There is more focus on gossip than real work

MetroPlusHealth Response

8y

Thank you so much for your feedback and your eight years of service with us. We are sorry to learn that your experience with your fellow employees has been less than stellar. It’s very important to us to foster a workplace that is positive and productive, and we definitely want to improve upon that for the future. If you have time, we would like to hear about your experience and any ways in which you think we could improve the work environment for all employees. Feel free to contact us via email at employee.engagement@metroplus.org. We will have someone respond to your inquiry shortly. Best regards.

1.0

Jun 30, 2015

Associate Director

Associate director

Recommend

CEO approval

Business Outlook

Pros

The great thing about working for MetroPlus is that it is a city job so if you sign up for NYCERS and work for the city for a minimum of 10 years, you are fully vested for retirement.

Cons

There is a lack of promotional opportunities, salaries are low, and most of all, at least 75% of employees at this company are lazy. There is too much of the "that's not my job" attitude at this company.

MetroPlusHealth Response

8y

First, we would like to thank you for your 10 years of service with the MetroPlus team. Second, we would like to apologize for the experience you had while working for us. It’s important to us that foster a workplace that is positive and productive for everyone, though based on your review, it doesn’t seem like we met that goal for you. If you are willing to, we would like to hear more details about ways in which you think we could improve the workplace for everyone. Please don’t hesitate to send a message to employee.engagement@metroplus.org. We will have someone respond to your inquiry shortly! Best regards.

Viewing 43 - 45 of 362 Reviews

Jobs at MetroPlusHealth

Call Center Representative I

Data Warehouse Developer

Quality Assurance Analyst