Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 21 reviews)); "Good pay and was able to have a hybrid schedule" ((in 16 reviews)); "The pension and retirement benefits are great when someone retires." ((in 11 reviews)); "City job and great benefits" ((in 10 reviews)); "Coworkers are friendly and helpful" ((in 9 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 34 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 11 reviews)); "Low salary and loss of forward" ((in 10 reviews)); "Poor training and communication across the company and depts." ((in 9 reviews))

What are the top reviewed MetroPlusHealth locations?

New York , Brooklyn , Bronx , Flushing , Newark , Woodbridge , Jamaica , Penn Hills , Wall Street

MetroPlusHealth reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

1.0

Aug 3, 2021

I'd give it ZERO stars if I could

Manager

Recommend

CEO approval

Business Outlook

Pros

There is only one pro working for this company - work-life balance

Cons

Where to begin... this company is totally dysfunctional. They are so backwards it's like traveling back in time - horrible old unsupported systems resulting in a TON of manual work, incapable IT using ancient technologies, no leadership only finger pointing and nepotism (Dr. Talya Schwartz is the biggest nepotist of them all), insane turnover rate so nothing gets done, good people are underappreciated and underpaid, horrible company work culture - nobody responds to emails, people yell and even curse at each other as a norm, upper management has no idea or interest in what's going on in the company.... trust me, there's more cons, but I hope you get the point.

MetroPlusHealth Response

4y

Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel like they can properly grow and thrive, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

3.0

Jul 27, 2021

Clinical Quality Manager

Clinical quality manager

Recommend

CEO approval

Business Outlook

Pros

Reduced train fair,discount to NYC attractions nice retirement plan, union position now so added employment protection

Cons

The department was in transition when I worked there. It was a little stressful as management was firing alot of longterm employees. Position was not union at the time.

MetroPlusHealth Response

4y

Thank you for taking the time to share your feedback. At MetroPlus, providing our employees with meaningful benefits is a top priority for us, so we're so glad we've met your expectations there. If you would like to share more about your management concerns, we would be happy to hear from you at employee.engagement@metroplus.org.

1.0

Jul 2, 2021

No

Esr i

Recommend

CEO approval

Business Outlook

Pros

It’s a good job to start out if you just graduated college or have no college degree. Health Insurance Premium is $0, Pensión, Union, Opportunity for growth, bonus incentive every quarter, you can do OT.

Cons

Last quarter only 15 out of thousands of employees got the bonus… In order to get the bonus You have to meet you quarterly goal If you don’t meet your quotas in the first year you are terminated ( if your boss hates you) if your boss doesn’t suck they will set up an action plan. You have to meet at least 85% of your goal to not get fired. You have to meet 120% to receive your bonus. In order to make the amount of numbers they are asking you gotta push OT everyday. Once you stop pushing OT it can be a problem, you are left without a work/life balance. We are forced to work two saturdays a month, sometimes 6 in a row so for a month and a half your killing yourself. Even if you are unionized you can’t get representation in the first year if you are not meeting Quotas your out. Most associates last three to six months. The job is not Sales It’s like social work I have sales experience, it’s not sales. When you sell QHPs at full price thats sales.

MetroPlusHealth Response

4y

Thank you for taking the time to provide your feedback. At MetroPlus, we strive to create an environment in which our employees feel like they can properly grow and thrive, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

Viewing 181 - 183 of 362 Reviews

Jobs at MetroPlusHealth

Data Warehouse Developer

Call Center Representative I

Quality Assurance Analyst