Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 691 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 60 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 48 reviews)); "All the people here are great and want to see you succeed and advance." ((in 32 reviews)); "Great management + helpful" ((in 23 reviews)); "Great work life balance" ((in 17 reviews))

What are the cons of working at Metronet according to real employee reviews?

"Training is horrible." ((in 14 reviews)); "Terrible upper management." ((in 7 reviews)); "Bad communication." ((in 4 reviews)); "Within the first month of metronet buying us they took away our commission which was a big part of my income and then also made sure there was absolutely no overtime as well." ((in 3 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

Metronet reviews

3.9

74% would recommend to a friend

(651 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

651 reviews

2.0

Nov 22, 2014

They just have no clue

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits and 401K match and flexibility in work schedules. If your in sales there is great earning potential if you have the confidence to sell a service that is generally more expensive than their competition.

Cons

Where to begin, The key people in upper management are egomaniacs and are self-absorbed with stupid policies that hamper their ability to get business. They claim to value "...creativity..." but their actions show that all they want are drones that follow their stupid policies to the letter. For a communications company their terrible at doing it.

2.0

Aug 27, 2018

Hopefully they stay in business

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

$16 per hour isn't horrible if you have a spouse with an income. There are many customers that hate to leave Metronet if there are moving and we don't service new location. There are some nice employees and customers you can meet.

Cons

A LOT. they have commissioned and non commissioned associates working which is a receipe for animosity. Some get more sales calls (non commissioned) which is not fair to commissioned reps. The communication between departments is horrid. Dispatch can be very unhelpful when trying to schedule a customer due to an outage and speaking of which, Metronet as many outages feels like everyday. RETAIL SALES ASSOCIATES do everything from selling, billing, repair, customer service, construction calls ( very stressful) and the list goes on. They expect you to sell in addition to doing everything else which is pretty crazy expectation. The change things everyday and then put on on blast when you make a mistake. Training is a joke. Its a learn as you go type of job. PTO is really bad. They don't seperate sick time or pto. So if your sick you are using your vacation pay. There are many more things they need to improve on. It's not the best choice more like the last resort.

1.0

Jul 13, 2017

Poor management up high

Tech

Recommend

CEO approval

Business Outlook

Pros

Free internet t.v. that's it, there are no other pros.

Cons

Everything else. Long hours. Poor management. They don't care about employees

Viewing 7 - 9 of 651 Reviews

Jobs at Metronet

Fiber Technician - Greenville, NC

Fiber Technician - Pontiac, MI

Fiber Technician - Lexington, KY

Fiber Technician - Alexandria, LA

Fiber Technician - Albuquerque, NM

Metronet

Metronet reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

They just have no clue

Hopefully they stay in business

Poor management up high

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