Is Metronet a good company to work for?

Metronet has an overall rating of 3.9 out of 5, based on over 692 reviews left anonymously by employees. This rating has been stable over the past 12 months. 74% of employees would recommend working at Metronet to a friend and 68% have a positive outlook for the business. The best reviews about Metronet have been left by employees working as Business Account Executive , Manager and Ops Engineer .

Does Metronet pay their employees well?

According to anonymously submitted Glassdoor reviews, Metronet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Metronet. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Metronet?

74% of Metronet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Metronet 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Metronet?

Fiber Technician (30) , Account Executive (14) , Business Account Executive (13) , Customer Service Representative (13) , Manager (10) , Ops Engineer (10) , Project Manager (9) , OSP Fiber Engineer I (8) , Fiber Optic Technician (7) , Software Engineer (7) , Warehouse Technician (7) , Construction Manager (6) , Intern (6) , Tech Support Representative (6) , Technician (6)

What are the pros of working at Metronet according to real employee reviews?

"To build experience in fiber optics The experiences are let to work without micro MGMT Decent benefits Great work lift balance" ((in 60 reviews)); "Starting pay is good and they maintain their equipment and vehicles" ((in 48 reviews)); "All the people here are great and want to see you succeed and advance." ((in 32 reviews)); "Great management + helpful" ((in 23 reviews)); "Great work life balance" ((in 17 reviews))

What are the cons of working at Metronet according to real employee reviews?

"Training is horrible." ((in 14 reviews)); "Terrible upper management." ((in 7 reviews)); "Bad communication." ((in 4 reviews)); "Within the first month of metronet buying us they took away our commission which was a big part of my income and then also made sure there was absolutely no overtime as well." ((in 3 reviews))

What are employees saying about Metronet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Metronet layoffs and their outlook for job security at Metronet in 2026.

What Metronet locations have received the highest employee ratings?

Dayton , Grand Rapids , Des Moines , Greenville , Overland Park , Carmel , Palm Coast , Davenport , Bloomington , Paducah

Metronet reviews

3.9

74% would recommend to a friend

(652 total reviews)

Dave Heimbach

77% approve of CEO

68% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

Metronet has an employee rating of 3.9 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Metronet employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

652 reviews

1.0

Apr 1, 2013

Avoid This Company Like The Plague

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Long-suffering non-management level employees have kept this place going for ages.

Cons

The pay is extremely low for the industry, and training is practically non-existent. The managers and supervisors seem to be good only for meetings, metrics and self-promotion, very little actual management ability. Continuous feuds between departments and field. Ownership is extremely cheap with the technology they purchase, which has resulted in poor & unreliable service to the poor customers, whom the company claims to 'serve with passion'.

1.0

Jun 24, 2016

Loved my job until 2 months ago

Field operations tech

Recommend

CEO approval

Business Outlook

Pros

Take home vehicle, get a gas card , they supply tools, 1 hour lunch. It's a great job for a single man and has no problem working lots of hours

Cons

This job was great till they changed to four 10 hour days and merged markets. Have no time to do any thing when you get off of work. They also just added GPS to the vans so they know where you are 24/7 and it monitor your speed.

1.0

Nov 18, 2015

too many chiefs not enough indians

Direct sales

Recommend

CEO approval

Business Outlook

Pros

benefits are nice and cost is reasonable 401k matching insurance starts after first full month very good internet speeds (fiber)

Cons

upper management changes direction 2-5/year wait time of two weeks for installations is the accepted norm, mgmt feels product is so good everyone will be happy to wait. The actual time for installations could be a month when backed up. Charge backs on commission upto four months. lowest base salary in industry no pay raises for direct sales for last 7 yrs. training has been non existent since beginning, not much better now. exorbitant pricing on television. very poor retention for key positions (never enough installers) no advancement in direct sales or retail.

Viewing 13 - 15 of 652 Reviews

Jobs at Metronet

Fiber Technician - Greenville, NC

Fiber Technician - Pontiac, MI

Fiber Technician - Lexington, KY

Fiber Technician - Alexandria, LA

Fiber Technician - Albuquerque, NM

Metronet

Metronet reviews

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Ratings by demographic groups

Reviews by job title

Avoid This Company Like The Plague

Loved my job until 2 months ago

too many chiefs not enough indians

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