Michaels reviews

3.1

44% would recommend to a friend

(9,670 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The work is creative and fast paced. Corporate culture began to change for the better in 2020-2021 when work was shifted to work from home hybrid and processes were streamlined.

Cons

For 2 years employees were praised for the performance of our teams after shifting to working from home, but were suddenly told that “productivity was lacking” and we are to return to work full time. There are no metrics to show for this. Cannot trust leadership. Company is reverting back to its pre-COVID toxic, reactive, and chaotic culture.

2.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Depending on the category, there are occasional comp shopping trips that can be very inspiring. If you haven't traveled overseas yet in your career, there's regular trips to China for hands on experience (after awhile this can become a negative to most people). The benefits are okay, about the same as most corporate companies in DFW. The work-life balance is good, there's not a whole lot of after hours or weekends. There are occasional events that require a Saturday or Sunday's work but they aren't frequent enough to be a problem.

Cons

The re-structuring of the product development process was a terrible move. The buyers have all the control and the product brand managers think they're designers and basically tell the designers what to do. As a product designer, you will basically be reduced to slapping pictures on a page and calling it a 'style guide'. Unfortunately those pictures are ones the buyer and PBM tell you to use. Designers are basically production artists and art directors to China, without the title of Art Director. The management is useless and they don't appreciate, respect, or foster true talent. The culture is very negative in the sense that you won't get ahead by actual skills, talent, and/or hand work; it's basically a competition of who can 'play the game' and kiss the most behind. They've isolated the passionate designers that actually have the experience and skills to be great leaders but because they're not doing the 'look at me' routine, they aren't 'engaged enough'.

1.0
May 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Compensation is pretty good for the area - Get to work on greenfield projects instead of legacy systems - Able to take on as much responsibility as you want

Cons

- All the cons in the other reviews are 100% accurate. - WLB is almost non-existent, deadlines pretty much never get postponed and there is 0 transparency into how deadlines are even set in the first place. You're expected to work as long as it takes to get the work done. Often times there are full days of meetings from morning to evening or even nighttime where you are expected to stay the entire day to work. Getting PTO approved is a PITA a lot of the time, even during/around holidays. Many times there are meetings set up on weekends or at nighttime. - Very, very few experienced engineers. Majority of SDEs are new grads or juniors and often times they are tasked with making important decisions by themselves which will obviously end in how you would expect. The existing "senior" devs at Michaels when I joined are very incompetent and are probably less knowledgeable than most new grads here. New grads and juniors get promoted to "leads" instead of hiring actual experienced lead engineers. The result is you have clueless "leads" at this company who have the experience of a junior making poor decisions and who try to sound smart even when they don't know what they are talking about. - Management and leadership get 0/5 stars. There is literally no direction and cohesion between the different teams. Many terrible decisions stem from the CIO and management is too scared to push back on those decisions, so the SDEs face the consequences. I was under a director who verbally abused the SDEs because it only looked like we were going to miss a deadline moved forward an entire month, even though the demo was successful in the end. - Turnover rate is insanely high in the SDE level and less so in the management level, the only people I know who haven't left or are planning to leave are people who either just joined or people stuck on H1Bs at Michaels. - Many times Michaels retaliates when you give you notice and doesn't even give you 2 weeks. I know multiple cases where people were terminated the same week after giving their resignation notice. - SDEs have very little autonomy for things other than writing code. You want to make a change to a database in dev? Well, get ready to have to go through a long chains of approvals before the request gets implemented. Same thing applies for CI/CD processes and infrastructure related requests. Often times teams are blocked for multiple days at a time and must implement a temporary band-aid for demos. - Crazy amount of micro-management: Teams sometimes have demos every day or multiple demos in 1 day to management so that management can ensure the teams are working as hard as management wants. - Management and leadership ignores feedback completely. - We started following Agile development but this quickly devolved to a waterfall like approach with the steps out of order. Many times we get actual requirements after the design and implementation have already been completed. Also, requirements change all the time and there is absolutely 0 chance to extend a deadline. - The system architecture is absolutely horrendous, and I'm wondering who even approved of it in the first place. A new grad who just finished Grokking would be able to design a way better system than the existing system. Because teams are given 0 time to do any else but code, we have had to work with it, which will just make any eventual architecture update that much more difficult.

Viewing 7 - 9 of 9,670 Reviews

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