1. Management is not above calling the associates (at least part timers like myself) liars,
2. Management gets COUNTLESS smoke breaks (short) throughout the day, as everyone else gets 1 break,
3. Being a cashier also entails: Stocking Candy, Answering the phone (by the second ring no matter how busy you are, no exceptions), Lifting heavy boxes and moving them all about the store, cleaning aisles, etc etc. They do not care to mention this to you at all at any point through the application/interview process,
4. Management will stand there and argue with you/criticize you right in front of customers as you ring them up, no shame.
5. Management (depending on the manager, of course) is rude to associates and customers on multiple occasions,
6. Far, FAR too much stress for the $7.25/hr,
7. Hours are solely based off of the percentage of how many people you ring up give you accurate E-Mail addresses (so when customers don't want to give it, have fun working 4 hours a week or so [this actually happened to me!]),
8. If you do not get 30% E-Mail collection/week, you "aren't doing your job", and they will threaten to fire you (even with COUNTLESS good customer reviews and not a single bad one. E-Mails or you're out,
9. They refuse to fix anything broken (ex. Our door literally hits people, been that way for a year. They won't even call anyone in to look at it, and same with our broken A/C unit. Not working for a year, but oh well),
10. They don't SEEM to really care about or listen to complaints or criticism, they just want to nod and get on with it,
11. They will OFTEN try to cut your breaks short (calling you to come out mid-break, telling you that you don't actually get the full 15 minutes anymore and it somehow changed (it clearly has not),
12. You WILL work: New Years (Day & Eve, Christmas Eve, Thanksgiving Day, etc etc. Because Money is more important than the underpayed associates,
13. If you are a cashier, and there are NO customers to be seen, they will come up and yell at you for not doing anything, and threaten to fire you. Even if they haven't given you anything else to do beforehand,
14. Management makes a big deal out of minor mistakes, even after you say you will fix it, and you take full responsibility,
15. They will GLADLY demote/fire a GOOD manager who gets things done all the time, for being "too nice" to the associates(seen this happen) [And by GOOD manager, I mean does their job exceedingly well],
16. If you offer to do something to help management, sometimes they will automatically just yell at you for even attempting/asking about it,
17. If a manager tells you to go to a certain register, and you are not scheduled on that one. The store manager will yell at you viciously for obeying the order to get on the register you aren't scheduled for (at my store, anyway),
18. Management is repeatedly unprofessional, and flat out rude (to customers and associates alike, but usually associates),
19. They do not even remotely listen/acknowledge any suggestions/ideas to better the store,
20. You can do your best daily, and they still tell you that you are "too slow", "not getting E-Mails", etc. Even when you do it the way they specifically tell you to do it (When it doesn't work, they blame it on you, not their methods of doing it),
21. Chances to get promoted are gained by: signing a paper left in the break-room (they never mention it being there to anyone, you just kind of have to find it), they then interview a person on the list and bam, management.
22. Management RARELY praises associates for doing something good. (good reviews, etc), but are quick to repeatedly criticize your mistakes,
23. The uniform (At my store [for males]) is a michaels vest you wear outside your shirt, with black or blue jeans, and the shirt can have NO words, etc.) You do not get to take that vest home, and there is no dry-cleaner they send them to (you WILL NOT be washing that vest! so naturally, with all the sweating you do in the building with no working A/C on a summer day stinks and embeds into that vest, and you are stuck smelling like that till you're not working there, and I am not exaggerating on this!),
24. Management is just generally full of careless, unthoughtful jerks who are just out to make a quick buck, and nothing else (I am not quick to insult people, but it's really crazy, and worth the insults this time),
25. They give you word for word questions you MUST repeat to every customer. If you don't say it "the right way", have fun finding another job (you basically read every customer a full-length novel),
26. Customers will often need help locating coupons on their phones (we do that, they come up with a barcode), and that would all be good. But Michaels OFTEN changes the steps to finding said coupon through the website without informing the cashiers, so you never truly know how, and when you do learn how, it changes on you. over and over again,
27. COUNTLESS customers will TELL you what is on sale, and you can't change any prices, etc without management approval. Management will take their time (often 10+ minutes when you have a line) to get to the register and help you (you need their manager key to do many, many things on that register) so you are left just doing nothing with a huge line wandering why,
28. Their signs are often not taken down in time after a sale ends, so that increases the amount of what the last one mentions ^,
29. Things are OFTEN mis-placed, so that also increases how often you will experience #27.
The list really could go on forever, but I'll spare you a bit of reading. The ones listed are the more noticeable/important ones.
