Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
May 15, 2012

It's bearable.

Recommend
CEO approval
Business Outlook

Pros

-coworkers and managers are extremely friendly and fun to work with -some customers really know how make your day -you learn something new every day -the employee discount is reasonable along with the occasional employee coupon books. -you have a good amount of opportunities to advance -managers are actually nice (except when they stand around doing nothing, ignoring everyone) and will show their support if you ever have any customer issues to deal with.

Cons

-pay isn't balanced with the amount of work you're required to do -there's many people working there that shouldn't be, they generally just can't seem to grasp what they're supposed to be doing and management doesn't make an effort in improving that. It puts more on my plate because I have to make up for what they're failing to do. -there aren't enough people working when they're needed. -store of the future (as I was told) was meant to be a change that would enable workers to become more focused and efficient while working, but there are never enough people working. Everyone is still running around, breaking their backs trying to do everything they're being expected to do, and not getting paid enough to do it. The problem is: store of the future is inefficient. -nobody but the managers are given more than 30 hours a week. The average week is 4-17 hours per associate.

2.0
May 5, 2012

They tell u wat u want to hear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees Pay Some customers Lots of planograms:) Some managers

Cons

District managers are full of poop n lie to u They don't care that you have a family They promise u positions n never deliver They rather keep thieves than good employees

2.0
May 3, 2012

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

overall flexible scheduling (for now) ideas are usually taken into consideration at the store level, but this varies store to store.

Cons

little to no raises make you sign a sheet saying you will not post or say anything bad about them (1st amendment). given annoyed looks when you ask to take your break. customers are extremely rude. incompetent corporate, we are often made to do things two or three times because things are frequently messed up at the corporate end. manager has to buy bags out of his own pocket frequently from local office stores as we are not given enough of a budget to buy necessary supplies. restrooms are often out of soap and paper towels employees are now required to scrub the bathrooms because corporate no longer will pay for janitors. the CEO came from Walmart and by the way the company has been run since he took over you can tell it plainly.

Viewing 9613 - 9615 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.