Mindbody reviews

Thank you for your response! About 5 years ago our NY office didn't qualify for leave as they were a small office at the time. I talked with our HR benefits specialist about maternity leave and we are happy to report that all full time team members qualify for the 12 weeks of leave. We've come a long way and we are proud to offer this for all new moms and dads at our company!

Thank you for your feedback. We are so happy to hear of the supportive leadership directly within the Customer Service Department and that employment here seems to have a positive effect on your own health and wellness all around. As Rick said at a recent client conference, “our employees come first.” We do this because we know that in order to deliver great service to clients we need to first meet the needs of our employees and provide an environment to thrive and grow. Turnover among employees is always something we strive to learn from. Overall, Customer Service turnover is 7.2% below the company average and is 18% below the industry average. The biggest reason listed from exit interviews is (1) Returning to School, (2) Personal Reasons, and (3) Relocation. Outpacing external attrition is promotion, which is currently at about 18%. Regarding communication, we are actively working on improving this with consolidation of CRM databases and improved Senior Management meeting structures to better the trickle down information to all teams. With such rapid growth, maintaining communication is a challenge, which we’re facing head on. I’m very happy that you feel the outlook is positive even with these challenges and we look forward to a better future! Thank you for your feedback.