Miniso reviews

2.7

34% would recommend to a friend

(1,033 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,033 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 15, 2018

DON'T WORK HERE!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Young team keeps atmosphere fun and peaceful. First one to see new cute products. Learn to handle cashier and communicate with costomers.

Cons

-Upper management sends passive e-mails, but acting nice while visiting store. -Unstable upper management, always have new hire people to manage stores and human resource. -No store discounts or benefits. Increase of workload due to excessive of over stock. -Put managers to deal with high stress from management. -Expect Managers to work over time without paying them. -Unorganized family business

1.0
Jan 23, 2018

Head Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many new stores opening in a short time

Cons

- Runs as a family business, management and staff not necessarily qualified for role - Very disorganized - Do not follow Canadian rules/laws, operate business like they are in China - No structure or processes - Extremely high staff turnover - No training yet high expectations - Nobody knows what is going on, no communication

1.0
Apr 10, 2021

MANAGEMENT IS A MESS

Recommend
CEO approval
Business Outlook

Pros

great co-workers in most of the store, very friendly and helpful. Lots of help for new staffs. Good pay

Cons

Management is the main problem of this company. They have unrealistic expectation on staffs such as coming eariler to prepare, unrealistic targets. If the sales is not doing as well as expected they will put the blame on staffs 100% eventho MINISO has not been getting new stocks besides hand sanitizer for months. They also expect us to work overtime with no pay as "this is our responsibility". Miniso also do not provide any staff benefits as"our products are already cheap".

Viewing 274 - 276 of 1,033 Reviews

Glassdoor has 1,324 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.