Miniso reviews

2.7

34% would recommend to a friend

(1,033 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,033 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Nov 10, 2019

Unprofessional

Recommend
CEO approval
Business Outlook

Pros

- Reasonable wage - Buy new product before others

Cons

- Unprofessional company owned by Chinese, managed by Chinese in Chinese culture like the absolute monarchy bossy, orderly, tricky. - Company standards came from 1 person or 2 people. What ever they like they called standard! Once they don't like anymore they changed it. If your opinion isn't get along with they will start point you out and make you feel uncomfortable then throw you away. - Company is only focusing on money and profit from franchisees. They never respect or support people who are making money from them. Staff is just labour. - Management is sucks and mess up. There is high political in the company. - Lots of work but less people, you will feel exhausted and tired every day. If you have done good job it doesn't mean anything but if you made mistake even once they will blame you. They also expect you to work more than what you're supposed to do. - Boss and manament team have no manners. They keep calling people at night, midnight, day off and holiday. The company is using WeChat as a majority terminal to communicate with staff. Everyone supposted to acknowledge whatever they post on the WeChat and have to answer all the time. -Shift is unstable, depending on the budget that HR give to each store. Everyone except the store manager is part time staff. Even if you applied for full time you will never get 38hrs. Company always reduce labour budget because they want to save cost but want you to work more.

1.0
Oct 20, 2019

WORST COMPANY

Recommend
CEO approval
Business Outlook

Pros

The pay is good and have decent of great coworkers

Cons

- the company treat the staffs like slave - this company isn't Japanese, it is 100% Chinese - most of the HQ people are based on China and they're expecting you to understand them speaking Chinese instead of them trying to learn English to have better communication with the staffs - if you're Chinese and always listen to them, you'll be likely to get lots of hours, if you're non Chinese or Asian but can't speak mandarin then good luck - the company doesn't care if there's any issue with their products, all they care is for them to make money. They will still sell products that has issue, even though store managers has reported that the products isn't in a selling condition.

1.0
Jul 19, 2019

Complete utter trash

Recommend
CEO approval
Business Outlook

Pros

Cute products at affordable prices, the shop at first seems like a friendly and positive environment, however...

Cons

- Rude an disrespectful managers that are expected to train you, however, have no qualifications in being a trainer - Rude customers that expect you to be experts in products, but the workers are even ruder - Bad management/HR that has no care for their staff - All communication is through a social media app called WeChat in which it is not taken seriously and is a platform that aids in bullying in the workplace - Higher management staff that is inefficient in English and exudes racist behaviour - Overall a poor company that lacks values and I do not recommend working here, and that's that on that

Viewing 289 - 291 of 1,033 Reviews

Glassdoor has 1,324 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.