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      Miro

      Engaged Employer

      Miro reviews

      3.6

      62% would recommend to a friend

      (614 total reviews)
      avatar

      Andrey Khusid

      65% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Career opportunities

      2.9

      Senior management

      Miro has an employee rating of 3.6 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      614 reviews
      2.0
      Feb 16, 2023

      Great People. Questionable Leadership.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing colleagues from most departments - Mixed generational atmosphere - Catered lunches and snacks - Professional and transparent interview experience - Good 401k match - Neat product, for now

      Cons

      - Lack of empathy during the recent round of layoffs. VP laid me off and did not even know my name. He/She read off a script and the HR counterpart had no answers to any of my questions and both seemed annoyed I even had questions. Director who likely helped make the decisions did not even show his/her face in the meeting and only reached out because he/she needed something from me - Underhanded and misleading conversations from managers and directors to gauge your value and commitment to the company - Disorganization in the layoff process made me feel the People team was unprepared for the layoffs which just made the lack of empathy more pronounced. But the CEO had the PR layoff blog post all ready for customers to see - Frivolous spending like the millions spent on the Monster ad and light up wristbands to tell people to come back to a meeting room for a large corporate event - Product no longer has a distinct competitive edge. The product is a one trick pony and Miro has missed years of potential advancement by relying on their PLG motion and now competition is stronger than ever and Miro is scrambling to differentiate - Push and pull among departments due to competing priorities of teams which cause friction - Lack of transparency in diversity assessment in their hiring process despite touting themselves as a diverse company

      avatar
      Miro Response
      2y
      Thank you for taking the time to share this review with us and we are sorry that you were impacted. The decision to conduct layoffs was very difficult to make, however, our leadership team saw it as necessary for the business given the macroeconomic environment. While there is no perfect, easy or comfortable way to let people go, we committed to doing everything possible to treat those leaving with respect and empathy and to provide support and resources to help them land as softly as possible. The Miro Team
      2.0
      May 10, 2024

      Amateur Leadership

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong focus on culture and diversity. Great benefits package.

      Cons

      Atrocious sales leadership throughout the entire organization. They brought in a new leadership team (AMER region) from LinkedIn and are the very best at micromanagement, pointless meetings and placing more value on activity over productivity. This is a "good old boys" network (hiring former frat buddies) and none of them have real sales leadership experience, but love to talk strategy. This is a comedy show and almost every salesperson is searching for a new position.

      avatar
      Miro Response
      1y
      Hello, Thank you for sharing your feedback. We appreciate your honesty and are committed to continuously improving the Miro experience for all our employees. We recognize that effective leadership is crucial for our growth and success. As we embark on the next phase of our journey, we have brought in leaders to help us navigate this transformation. We understand that changes can be challenging and may take time to fully integrate. To support our sales leaders and ensure we are moving in the right direction, we are rolling out a Management Enablement Training aimed at enhancing and fortifying the leadership capabilities of our managers. This initiative is designed to foster a culture of confidence and competence across the organization. Once again, thank you for your feedback and your contributions to Miro over the years. Ewa Priestley- Head of Learning, Diversity and Organization Development
      2.0
      Apr 16, 2024

      Culture needs a major overhaul

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of folks in different regions which makes for diversity of thought Everyone is generally a good person to work with and wants to do their best work. People quickly hop on opportunities. We have customers who love us, which is a great feeling.

      Cons

      Organization is a mess—people are not aligned goals, structure is confusing, no-one knows what other people at the company do or how to work with them. People do not feel trusted or empowered to do their best work. The main issue: the culture is really really hard on employees. People consistently work on weekends and expect others to work on weekends. Slacks from leadership during the weekends are to be expected. There is so much work and very little prioritization. We're all completely swamped and exhausted and people are checked out. Yes, there's a therapy benefit, but that's a bandaid on a broken culture that needs to be re-built. The therapy benefit is not a solution. Miro sucks you dry as an employee and a human.

      avatar
      Miro Response
      1y
      Hi there, Thank you for sharing your perspective with us. We appreciate your insights and want to assure you that your feedback is taken seriously. Creating a supportive and healthy work environment is a top priority for us. We are already taking action to improve our culture and ensure that all employees feel valued and supported. Our belief is that well-being is about more than just offering benefits; it's about fostering a culture that provides fulfillment, clarity, and growth opportunities while empowering individuals to manage their priorities both inside and outside of work. We encourage you to reach out to your manager or your dedicated people business partner to discuss any specific concerns you have regarding your workload and working on weekends. Your well-being and satisfaction are important to us, and we're here to support you in any way we can. Ewa Priestley - Head of Learning, Diversity and Organization Development
      Viewing 16 - 18 of 614 Reviews
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      ReviewsMiro reviews

      Glassdoor has 713 Miro reviews submitted anonymously by Miro employees. Read employee reviews and ratings on Glassdoor to decide if Miro is right for you.