Miro reviews

3.6

61% would recommend to a friend

(614 total reviews)
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Andrey Khusid

67% approve of CEO

45% positive business outlook

Miro has an employee rating of 3.6 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Miro employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

614 reviews
1.0
Jun 30, 2021

An "interesting" take on collaboration

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The salaries are market competitive, and there are opportunities to work with interesting people as Miro is hiring top talent from established companies.

Cons

In my view, the very rapid growth that Miro has benefited from during the lockdown had propelled very junior, unprepared employees to responsibilities they were not ready to take on. This is starting to change as Miro is aggressively buying talent from established companies, there is however a serious gap in competence at the senior leadership level, especially in the people function. I have observed people being very busy with shallow, meaningless deliverables with a tendency to do things for the sake of doing so. It felt that senior leaders were using their teams to run their own experiments and satisfied their huge egos, rather than effectively creating value for the enterprise through business impact driven programs. Ironically, collaboration is the most misused term in that company. In my experience, there was NO collaboration: senior leaders come up with their own "creative" ideas and then assign the execution to others (the oldest story in the world) and expect things to get gone: the opportunities to give feedback are very shallow and don't actually change the course of projects, input is gathered for the sake of it. Additionally, I think several senior stakeholders do not have the education, work experience or even the desirable behaviours to lead a company through evolution. In various meetings, I have observed leaders hiding behind the excuse "we are a start up" to justify appalling execution and/or behaviours. At times in meetings I was wondering whether I was attending some teenager's university homework presentation or attending an actual business update. If you are looking for an opportunity to meet people and have fun at the start of your career, it could be a nice experience. However, if you have developed functional expertise and expect to develop your skills and knowledge, run away! In my view, the only thing there is to learn as a seasoned professional in this company is "how to cope with Miro" which I don't think is a transferable competency.

2.0
Oct 3, 2021

Stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues, active attempts from people on the floor to create the best possible environment Product is ok and lots of good attention to end user needs & UX/Design

Cons

Senior Management has no idea how to run a company, let alone scale one fast. Some good people in middle management but serious problems at the top of the company. Heading towards command& control which will likely get worse now that the competition is getting serious after the pandemic. Hiring & recruitment is a trainwreck Software product but little to no value on quality engineering at scale, multiple layers of patchwork with no incentives to clean up. If anything a feature factory but badly run. Everything is important and urgent, which means nothing is. Growing rapidly but not managing those changes. Extremely bad at communicating, lacking most real information. Cheerleader culture. Nice values but not living up to them.

2.0
Mar 30, 2023

Poor accountability in leadership breads fearful and toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brilliant product. The best in class for visual collaboration and the product team continues to release innovative updates for it. Most people are excellent. You will work with some of the smartest and most compassionate individuals around, and there is a desire amongst most of the team to collaborate. You'll have amazing opportunities to put your skills to use, regardless of job function, and chances to help the company build and iterate.

Cons

The majority of the leadership team appears to have zero clue how to run their teams, or how to get the most out of their employees. Exec Team are MIA most of the time, no introspection from C-Level members on why certain aspects of the company are going downhill or why objectives aren't being met. Middle managers show no accountability and flip issues around back onto employees instead of trying to better working conditions. Transparency has been diminishing over time, to the point of cliquey groups being formed, and preferential treatment being given to some employees. Most people are fearful of additional layoffs (the first round of layoffs were treated extremely poorly) and are now looking for new jobs. No attempts to stem the flow of diverse hires leaving the business because of an increasingly toxic culture toward minority communities. Internal promotion is a joke.

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Miro Response
3y
Thanks for taking the time to share your feedback about your experience with us. We really appreciate your positive comments about our product and the amazing people you had the chance to work with. It means a lot to us that you recognized our team's collaboration and the opportunities provided to contribute to the company's growth and innovation. We also want to thank you for your feedback on management and leadership. We want you to know that we're committed to making positive changes within our organization. We're actively reviewing the feedback and taking steps to improve the effectiveness of our leaders. Iteration lies in the core of our culture and we're constantly listening and finding ways to enhance our processes, including how our leaders support and set up our team members for success. Creating an inclusive and supportive workplace where everyone can thrive is really important to us. We understand that there's still work to be done, and we're fully committed to making ongoing improvements in these areas to make Miro an even better place for everyone. Again, thanks for sharing your experiences, and we wish you the very best in everything you do! The Miro team
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