Does Mission Lane pay their employees well?

According to anonymously submitted Glassdoor reviews, Mission Lane employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mission Lane. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Mission Lane?

65% of Mission Lane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mission Lane 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Mission Lane?

Account Coordinator (16) , Account Manager (15) , Senior Software Engineer (9) , Senior Account Manager (7) , Operations Specialist (6) , Business Analyst (5) , Senior Product Manager (5) , Software Engineer (4) , Operations Lead (3) , Product Manager (3) , Bilingual Account Manager (2) , Consultant (2) , Fraud Ops Specialist (2) , Manager (2) , Principal Operations Specialist (2)

What are the pros of working at Mission Lane according to real employee reviews?

"great culture and a very interactive company" ((in 21 reviews)); "Benefits are great." ((in 18 reviews)); "Great work life balance" ((in 14 reviews)); "Great people to work with" ((in 14 reviews)); "Great leadership and support day to day" ((in 9 reviews))

What are the cons of working at Mission Lane according to real employee reviews?

"Layoffs are the biggest con." ((in 23 reviews)); "There dont seem to be any checks or balances on abusive managers here." ((in 8 reviews))

What are employees saying about Mission Lane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mission Lane layoffs and their outlook for job security at Mission Lane in 2026.

What are the top reviewed Mission Lane locations?

Richmond , San Francisco , Virginia Beach , New York , Houston , Los Angeles , Atlanta , Lancaster , Hampton , Flagstaff , Washington , San Marcos , Texas City , San Antonio , Portland , Jacksonville , Remote

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Mission Lane

Mission Lane reviews

3.6

65% would recommend to a friend

(162 total reviews)

Brandon Black

88% approve of CEO

50% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

Mission Lane has an employee rating of 3.6 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mission Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

162 reviews

5.0

Mar 24, 2020

Great culture and work environment!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

- Very open, positive, and encouraging work culture - Realistic expectations and a good work/life balance - Understanding managers that listen to your ideas and are easy to collaborate with - Really great opportunity being involved with a start up and actually making an impact on the company's growth - Amazing benefits! - Opportunity for promotion within the company seems attainable - Continuously doing fun activities/events to keep people excited

Cons

- Although it is a huge improvement over other office jobs, it is still an office environment where you are at a desk on a computer most of the day. - No 401k match (yet)

5.0

Mar 24, 2020

Great Company!

Product manager

Recommend

CEO approval

Business Outlook

Pros

Rewarding work, great culture, rapid growth. career opportunities

Cons

typical growing pains but that makes the work all that more exciting - to be a part of helping to navigate and alleviate through the changes

5.0

Mar 18, 2020

Great Company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great, experienced teammates, good pay and benefits, start-up culture

Cons

typical growing pains, sometimes communication oversights

Viewing 154 - 156 of 162 Reviews

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Jobs at Mission Lane

Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Senior Manager, Operations Risk Management