Does Mission Lane pay their employees well?

According to anonymously submitted Glassdoor reviews, Mission Lane employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mission Lane. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Mission Lane?

65% of Mission Lane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mission Lane 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Mission Lane?

Account Coordinator (16) , Account Manager (15) , Senior Software Engineer (9) , Senior Account Manager (7) , Operations Specialist (6) , Business Analyst (5) , Senior Product Manager (5) , Software Engineer (4) , Operations Lead (3) , Product Manager (3) , Bilingual Account Manager (2) , Consultant (2) , Fraud Ops Specialist (2) , Manager (2) , Principal Operations Specialist (2)

What are the pros of working at Mission Lane according to real employee reviews?

"great culture and a very interactive company" ((in 21 reviews)); "Benefits are great." ((in 18 reviews)); "Great work life balance" ((in 14 reviews)); "Great people to work with" ((in 14 reviews)); "Great leadership and support day to day" ((in 9 reviews))

What are the cons of working at Mission Lane according to real employee reviews?

"Layoffs are the biggest con." ((in 23 reviews)); "There dont seem to be any checks or balances on abusive managers here." ((in 8 reviews))

What are employees saying about Mission Lane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mission Lane layoffs and their outlook for job security at Mission Lane in 2026.

What are the top reviewed Mission Lane locations?

Richmond , San Francisco , Virginia Beach , New York , Houston , Los Angeles , Atlanta , Lancaster , Hampton , Flagstaff , Washington , San Marcos , Texas City , San Antonio , Portland , Jacksonville , Remote

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Mission Lane

Mission Lane reviews

3.6

65% would recommend to a friend

(162 total reviews)

Brandon Black

88% approve of CEO

50% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

Mission Lane has an employee rating of 3.6 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mission Lane employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

162 reviews

5.0

Mar 18, 2020

Great Place to Work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture that is the driving force of the company. The company cares about doing the right thing for their customers AND employees. People are easy to work with and ready to help.

Cons

Nothing specific. This is currently a start-up, which may or may not be a con.

5.0

Mar 17, 2020

Exciting, Fast-Paced Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission Lane has given me an opportunity to take on ownership and really drive change at the company. I've really enjoyed my time here so far and am proud to work for a company that cares deeply about both its customers & employees.

Cons

Working in a start-up environment has its challenges as there is always a lot to do and not nearly enough people to do it. That said, all the work is very rewarding and I feel like I'm making a true impact on the business.

5.0

Mar 17, 2020

Great company, very experienced leadershio

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to learn from some very seasoned and smart talent More opportunity to play an outsize role relative to larger companies Desire to move fast and learn Leadership that cares about culture and the associate

Cons

Growing fast comes with some pain and learning moments Organizations accountabilities could be more clear but I think that comes with growth

Viewing 157 - 159 of 162 Reviews

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Jobs at Mission Lane

Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Associate General Counsel, Collections, Servicing and Customer Operations

Senior Manager, Operations Risk Management