Mitratech reviews

Middle management has no idea what they are doing besides one manager on the sales side. Micro-Management for Micro-Management sake but don't take the time to actually train the salespeople. Teams take each others accounts and management doesn't stop it. The services team has no SLAs and will insult clients on the phone

As with all small to medium sized companies, toxic personalities can be a tremendous damper. Particularly in the HR department, some individuals have a tremendously hard time taking criticism, and there is a palpable sense of favoritism, gossip, and drama. While most departments at Mitratech feel healthy, HR and G&A feel fragile and rife with sensitivity and egos. Additionally, try as the leadership team might, their aggressive M&A strategy can feel clumsy, with acquisitions completely rewriting employee's performance plans and annual projects with little notice. After the Bridgeway acquisition, many employees were working 60+ hour weeks, with very little messaging from leadership acknowledging that the workload was untenable. Mitratech could do better in preparing their operations for large-scale acquisitions and ensuring that future M&A doesn't tip the boat. Also, traffic is ridiculous given that it's right on 360.