Mitratech reviews

3.4

51% would recommend to a friend

(459 total reviews)

Mike Williams

75% approve of CEO

50% positive business outlook

Mitratech has an employee rating of 3.4 out of 5 stars, based on 459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mitratech employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

459 reviews
2.0
Oct 7, 2015

Failed Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Casual work environment (shorts, flip-flops are OK) -Middle management is helpful -Collaborative team environment -Incredibly personable and nice people working in the company -Beautiful HQ location (if you don't mind afternoon traffic) -Centrally located Houston office (only good though if you live in the loop)

Cons

-Alienation of other employees from acquired companies -Lack of communication between HQ and other offices -"Our way or the highway" approach to problem solving -Right hand not knowing what the left hand is doing sometimes (ex: reimbursing gasoline expenditure one month, then not the next, stating it shouldn't have happened in the first place) -Acquired employees jobs changed without any choice in the matter, leaving valuable skills unused -Incredibly slow approval process for content creation/changes -No innovation...mentality of employees is that they need to acquire another company to get a solution they want to utilize and/or sell -When Bridgeway Software was acquired, laid off execs predicted they only purchased company for the client base...this was proven to be true when less than 2 months later, Mitratech's VC partner sold Mitratech...the Bridgeway purchase was just a padding for sale.

1.0
Sep 25, 2014

Something has got to change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good group of young employees who make up the constituency of the company. Many don’t have experience, but really want to make an impression, and hope to use Mitratech as a platform for bigger things. They draw strength from one another, and believe, albeit too ideally, in what they are doing.

Cons

Management is under a lot of pressure to fill ranks with low salary constraints, esp. in development and sales. Which often spills over into fake reviews, and positive recommendations on various job sites, in an attempt to bring in new hires at low salaries, compared to industry norms. Someone said it before, "dont let the fake reviews fool you". The product offering is cobbled together through acquisition, not with a focus on making all the products work together through tight integration on a single platform, but instead to push cross selling of new offerings on unsuspecting customers. In the sales cycle, Mitratech is facing many new competitors in various formats, who long ago recognized the changing landscape of technology, software as a service, mobility, and accessibly. Even though Mitratech dug into a deep market niche over time, they are severely behind, and find it difficult to sell against newer competitors who are gaining traction on various fronts, with better, more economical, strategic solutions. Mitratech clearly looks like the old man in the room clinging to nostalgia in every sales cycle. Sales management is misguided. It comes across as highly misleading, with a desire "use" for self gain, with little or no empathy to the company or fellow employees. Moral is overtly low, and the company is only buoyed the young culture of the office. Many young people come for the experience, and low bar needed for entry, but move on when something better comes along. The inexperience of new employees and management provides lack of upward mobility and industry experience, making it difficult to get things done, while being effective.

2.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

The team and Leadership are not bad and they are friendly and receptive to ideas.

Cons

The biggest con and issue I have currently, are the terrible benefits. There is only one type of healthcare offered which consists of a 2k deductible. If you are a woman or older than 25 it is awful. They will try to say we have a HSA, but when I have medication that used to be $5 dollars and is now $97 I will be going through that HSA money quickly. So for those of us that have specialty doctors, forget it. I dread going to the doctor now because of the cost. For a global company that preaches about wellness, either give people raises or invest in a better healthcare plan, because people will be leaving if they continue like this.

Viewing 4 - 6 of 459 Reviews

Glassdoor has 497 Mitratech reviews submitted anonymously by Mitratech employees. Read employee reviews and ratings on Glassdoor to decide if Mitratech is right for you.