Management at all levels. They promote a boiler room mentality. The only thing that matters is number of dials you make in a given day. To top that off, the management team literally walks around micro-managing people all day on their metrics. Truly an awful environment if you are a strategic thinking sales professional.
The managers have actually told reps to be less strategic. They push old-school hard closing tactics that don't work with their customer base and leads to excessive churn. Managers actually tell potential customers that the reason to buy is because "we need to make our numbers" or " my sales reps needs to get paid". No lie, these things are said on calls all the time.
I can't speak for everyone, but I can say many of the positive reviews on here are fake or coerced. They bribe people with free meals or fun outings to put up positive reviews. It's not until after people leave or get fired that the truth comes out.
There is zero coaching for sales reps. You will never have a one-on-one with your manager other than them coming to your desk and asking you what's closing at the beginning of each month. Even then, they will spend five minutes asking for your forecast and not go into any detail about any of the opportunities. Then they get angry if all the deals in your forecast don't close.
They make up terrible (demeaning) games for sales reps to be rewarded for their performance. Things like spinning a wheel for cash prizes where 75% of the prizes are $10. They award people amazon gift cards in the amount of $20 and will act like its a huge deal. This is all very demeaning and demoralizing to people who actually value being a sales professional.
The place is a revolving door. Reps come and go every week. This is by far the worst place I have ever seen when it comes to turnover on the sales team. It is literally a new team every 4-6 months. There are only around 2-3 reps who have been there longer than 2 years.
There is a reason why they are on their 5th VP of Sales in 4 years. All the VPs who attempted to implement a more strategic model were let go. Do yourself a favor, if you're a smart, consultative, forward thinking sales professional, avoid MobileCause. You will not be happy there.
