Does Molly Maid pay their employees well?

According to anonymously submitted Glassdoor reviews, Molly Maid employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Molly Maid. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Molly Maid?

28% of Molly Maid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Molly Maid 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Molly Maid?

Cleaner (44) , Housekeeper (39) , House Cleaner (32) , Maid (29) , Route Manager (27) , House Cleaners/Maids (17) , Team Leader (15) , Home Service Professional (8) , Customer Service Representative (7) , Janitor/Cleaner (7) , Manager (6) , Office Manager (5) , Office Assistant (4) , Operations Manager (4) , Route Driver (4)

What are the pros of working at Molly Maid according to real employee reviews?

"Nice people and very friendly" ((in 17 reviews)); "Some great staff." ((in 11 reviews)); "Customers and tips weekends off" ((in 10 reviews)); "Fun coworkers" ((in 8 reviews)); "the route manager was wonderful" ((in 7 reviews))

What are the cons of working at Molly Maid according to real employee reviews?

"VERY hard work with low pay" ((in 32 reviews)); "NO benefits of any kind." ((in 18 reviews)); "Long hours and no consistency in help" ((in 10 reviews)); "No benefit and no time off for a year" ((in 8 reviews)); "If you get with one of their "Grandfathered" in Route Managers you will for sure be making less than minimum wage, they spend most of the day screwing around bc they are making enough to get by." ((in 7 reviews))

What are the top reviewed Molly Maid locations?

Newport News , Livonia , Greenville , Saint Louis , Louisville , Houston , Vancouver , Mount Pleasant , Chesapeake , Norfolk , Kalamazoo , Charlotte , Dallas , Chattanooga , Franklin , Baton Rouge , Fort Lauderdale , Clearwater , Phenix City , Richmond , Virginia Beach , Saint Charles , Detroit , Metamora , Burton , Portage , Elizabethtown , Hendersonville , Garner , College Station

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Molly Maid

Part of Neighborly®

Molly Maid reviews

2.8

28% would recommend to a friend

(413 total reviews)

Michael Silva-Nash

100% approve of CEO

29% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.7

Work/Life balance

2.6

Culture & values

2.6

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

Molly Maid has an employee rating of 2.8 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Molly Maid employee rating is 25% below average for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

413 reviews

1.0

Dec 29, 2020

Most unprofessional company I have ever worked for!

Team leader

Recommend

CEO approval

Business Outlook

Pros

Most customers are friendly and appreciative.

Cons

Poor professionalism from management, you have to work like a "dog" to even have a chance to make more money, they expect you to never miss a day of work; with or without a note, and if you do they cut out some of your pay; even with a doctors note, and PTO what is that? After a year you may get a couple of days of it... Management also gets to sit in the office and do mani and pedis on the clock whenever they may feel like it!

4.0

Dec 5, 2020

Decent place to work

Team leader

Recommend

CEO approval

Business Outlook

Pros

I enjoyed my time working here I was promoted quickly as I have many years experience. Pay was good. People were wonderful I loved my coworkers. I loved my customers as well

Cons

No benefit and no time off for a year

3.0

Nov 22, 2020

Poor Management and Lots of Turnover

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

You won't be stuck sitting at a desk. I did answer phones and enter data into the computer, but I also did a lot of driving and visiting customers' homes. I felt I had a good amount of responsibility and opportunities to learn new skills. There were a few leads who were immensely proud of the work they did and had excellent leadership skills. It was a pleasure to work with them and I knew anyone I booked with them would have a good experience.

Cons

The manager at my local Molly Maid wasn't very involved. Coworkers in the field accidentally broke a fan while cleaning it, and the customer would call every day to see when she could get a replacement. The owner would never take this older woman's call. I had to apologize every day for at least two weeks before the owner finally bought her a new fan. Sometimes it seemed like she didn't care about customers, so the teams in the field didn't care as much either.

Viewing 238 - 240 of 413 Reviews

Jobs at Molly Maid

Professional House Cleaner