For anyone reading this, please understand that you should only apply if you facing immediate homelessness. Morningstar is not an interim solution or a stepping stone. When an analyst works for Morningstar, that individual is marked as desperate. Morningstar's fundamental business model hinges on its ability to hire people at irrationally low salaries and provide them with inadequate resources. If you have any doubts about this, commit yourself to having mandatory voice conversations with at least three (3) former employees before accepting your offer. Mandatory!
The worst aspect of working as an analyst for Morningstar is incredible lack of respect and even hostility you receive from both the companies you are covering and clients. Basically, busy investment professionals don't want to devote their time to the lowest paid analysts on Earth. Moreover, with turnover so high, IR departments are tired of telling the same introductory story repeatedly.
Almost as shocking as external attitudes towards Morningstar analysts are the poor treatment and inadequate resources. Lack of tools, broken internal software, offices cramped beyond belief, IT support as bad as Comcast customer service, and no administrative support whatsoever make the job more challenging. Basically, Morningstar has found a way to treat Kellogg/U of C evening MBAs and CFAs like Taco Bell employees.
Lastly, while the situation at Morningstar is shocking, it tells a larger story. Having so many talented people working under these conditions suggests too many people are pursuing jobs in financial services with false hopes. The sell-side has been decimated in recent years but the larger picture at Morningstar is much worse. It used to be only smaller firms that engaged in such poor behavior. What Morningstar has done is on an massive scale. Churn and burn.
Another oddity is that the salaries are so low, many analysts don't bother negotiating for a better package. Everyone is constantly job searching as 95% don't want to be there in the first place. This presents a problem in Chicago as every possible alternative employer gets inundated by Morningstar resumes.