Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)
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Marisa Wulff

19% approve of CEO

24% positive business outlook

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews
2.0
Jul 6, 2010

Great potential, poor execution.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very casual work environment Great work-life balance Employees are very nice and extremely passionate about what they do

Cons

Low pay and poor benefits Executive management does not respect the opinions of others Poor leadership and communication

2.0
Feb 10, 2024
Recommend
CEO approval
Business Outlook

Pros

-Petting dogs! -Most individual store teams have amazing people to work with -Staff discount

Cons

-Pay has not kept up with cost of living -Fulltime positions brought down to 32hrs/wk (if you want more hours, you have to find shifts to cover yourself) -Schedules are inconsistent week-to-week (company promised to implement consistent schedules months ago but has yet to do so) -Home Office is very disconnected from day-to-day responsibilities for store employees, often leading to asking for more than stores can realistically handle -Company owners will impulsively invest in multiple new business ventures, many of which have not been profitable or successful

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Mud Bay Response
1y
Thank you for providing your thoughts to us. We agree that our discount is great! We strive to provide a happy work environment that supports our values and mission, including giving that great Mud Bay Experience to our Muddies and customers. Many of our Home Office Muddies come from stores and have a great appreciation for our store Muddies. If you’d like to provide specific experiences, please contact HR at hr@mudbay.com.
1.0
Feb 1, 2023

Racist Company and CEOs

Recommend
CEO approval
Business Outlook

Pros

Discount on pet food and supplies

Cons

The CEOs are both extremely racist and not open to feedback.

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Mud Bay Response
2y
We are sorry to hear that your experience with Mud Bay did not meet your expectations. We take allegations of racism very seriously. Please reach out to HR@mudbay.com to discuss your experience.
Viewing 46 - 48 of 214 Reviews

Glassdoor has 216 Mud Bay reviews submitted anonymously by Mud Bay employees. Read employee reviews and ratings on Glassdoor to decide if Mud Bay is right for you.