Does Mud Bay pay their employees well?

According to anonymously submitted Glassdoor reviews, Mud Bay employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Mud Bay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Mud Bay?

31% of Mud Bay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mud Bay 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Mud Bay?

Store Staff (24) , Store Lead (19) , Retail Sales Associate (10) , Store Manager (10) , Muddy (7) , Sales Associate (7) , Assistant Manager (6) , Team Lead (6) , Manager (5) , Shift Lead (5) , 4th Key (4) , Store Associate (4) , Lead (3) , Store Staff Member (3) , Assistant Store Manager (2)

What are the pros of working at Mud Bay according to real employee reviews?

"coworkers are great and friendly" ((in 18 reviews)); "Most of the people are great and getting to pet all the dogs." ((in 17 reviews)); "Great Training and on" ((in 8 reviews)); "Great Team and feels like Family.. with everyone all the way to the top!" ((in 8 reviews)); "Culture was always great" ((in 7 reviews))

What are the cons of working at Mud Bay according to real employee reviews?

"Pay is low for the work you do" ((in 17 reviews)); "Upper management is awful, specifically, the DM named John." ((in 14 reviews)); "Abismal pay and poor benefits" ((in 9 reviews)); "Poor management and poor communication of company goals." ((in 9 reviews)); "District managers are really bad at their jobs." ((in 8 reviews))

What are employees saying about Mud Bay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mud Bay layoffs and their outlook for job security at Mud Bay in 2026.

What are the top reviewed Mud Bay locations?

Seattle , Portland , Olympia , Beaverton , Tumwater , Bellevue , Puyallup , Renton , University Place , Lacey , Tacoma , Lake Oswego , Salem , New York , Silverdale , East Olympia , Vancouver , Kirkland , Mercer Island , Mill Creek , Mukilteo , Redmond , Sammamish , Bend , Oregon City , Tualatin , Fife , Fairwood , West Seattle

Mud Bay reviews

2.7

31% would recommend to a friend

(214 total reviews)

Marisa Wulff

19% approve of CEO

24% positive business outlook

Ratings by demographic groups

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Gender

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Veteran status

Mud Bay has an employee rating of 2.7 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Mud Bay employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

214 reviews

3.0

Mar 29, 2016

Great teams, not great support.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

30-40% discount on products Excellent healthcare when qualified Learn about pet nutrition, which can be applied to your life Free product at least once a year Opportunities to test product for free Great customer base

Cons

Support from office isn't there Internal operations not standardized Confusion between office and store Questionable product decisions (lately)

2.0

Dec 12, 2015

Store Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great customer-centric model with many opportunities to build long-term loyal customer base.

Cons

Poor pay and benefits and do not value its employees at the same level they value their customers, executive staff and the sales their staff bring in for them.

3.0

Aug 23, 2013

Good company good values, bad communication with upper management.

Lead

Recommend

CEO approval

Business Outlook

Pros

Get to help dog and cat owners with the specific problems and watch the progress of the pets as their health gets better the customers are awesome team mates and staff are awesome and fun to work with overall pretty good pay, good benefits for leads, Decent training program

Cons

No communication with upper management if there is any it is through many emails and many channels the system for reprimanding employees is all screwed up you are taking advantage quite a bit through the schedule and what they demand for what they pay

Viewing 79 - 81 of 214 Reviews

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Reviews by job title

Great teams, not great support.

Store Manager

Good company good values, bad communication with upper management.

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