Music & Arts reviews

2.5

25% would recommend to a friend

(573 total reviews)

Jeff Gottlieb

14% approve of CEO

11% positive business outlook

Music & Arts has an employee rating of 2.5 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Music & Arts employee rating is 29% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

573 reviews
1.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work with music teachers and customers who are interested and motivated to develop their craft and programs

Cons

Unrealistic sales goals, toxic co-worker (in my case anyways), management was more interested in letting me go than fixing the problem that has ran off multiple other people since I was promoted to customer. HR did nothing for months about my concerns of bullying in the work force, company was unrealistic about medical issues and scheduled appointments outside of work hours. but refused to layout specific work hours for salaried employes, 45k a year is not worth 24/7 attentiveness

1.0
Mar 27, 2026

Poor Leadership Driving Low Morale

Recommend
CEO approval
Business Outlook

Pros

Dedicated employees at the store and district level who care about customers and music education. Strong peer relationships and teamwork despite ongoing challenges.

Cons

Leadership has created a disconnect between decision-making and the realities of day-to-day operations. Communication lacks clarity and consistency, and many employees feel unsupported and undervalued. Morale is noticeably low, and turnover among experienced staff is a growing concern. Many talented leaders have left, further impacting stability and performance.

1.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the music. That’s why people stay at Music & Arts. The stores, the home office are filled with musicians.

Cons

Poor pay. Long hours. Urgency addiction.

Viewing 16 - 18 of 573 Reviews

Glassdoor has 635 Music & Arts reviews submitted anonymously by Music & Arts employees. Read employee reviews and ratings on Glassdoor to decide if Music & Arts is right for you.