Does Musician's Friend pay their employees well?

According to anonymously submitted Glassdoor reviews, Musician's Friend employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Musician's Friend. This rating has been stable over the past 12 months.

How satisfied are employees working at Musician's Friend?

35% of Musician's Friend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Musician's Friend 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Musician's Friend?

Customer Service Representative (8) , Gear Advisor (7) , Sales Representative (4) , Customer Service (3) , Team Lead (2) , Team Leader (2) , Telephone Sales Representative (2)

What are the pros of working at Musician's Friend according to real employee reviews?

"Lots of great people to work with and there's a jam room to play instruments on during breaks!" ((in 15 reviews)); "Good benefits" ((in 5 reviews))

What are the cons of working at Musician's Friend according to real employee reviews?

"Management does not care about their employees." ((in 19 reviews)); "Upper management cares only for themselves and talent is interchangeable and unvalued." ((in 7 reviews)); "The pay is awful." ((in 5 reviews)); "Another huge con, though the work requires knowledge in different music fields, the training is extremely weak, and the company throws their new employees under the bus by not providing the proper training to handle the customers you work with." ((in 5 reviews)); "Many managers have been stuck in the same role for over 10 years." ((in 3 reviews))

What are the top reviewed Musician's Friend locations?

Draper , Kansas City , Indianapolis , Medford , Salt Lake City , Westlake Village , South Jordan , Independence , New York , Nashville , Holladay

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Musician's Friend

Musician's Friend reviews

2.7

35% would recommend to a friend

(115 total reviews)

Greg Trojan

34% approve of CEO

28% positive business outlook

Ratings by category

3.8

Diversity & inclusion

2.9

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

2.5

Career opportunities

Musician's Friend has an employee rating of 2.7 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Musician's Friend employee rating is 30% below average for employers within the Retail & Wholesale industry (3.9 stars).

Ratings by demographic groups

Gender

Veteran status

Reviews by job title

115 reviews

4.0

Sep 24, 2013

A Musician and Salesman's Dream Job

Team lead

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great training, extremely fun work environment, it's a growing site creating great opportunities for department changes and promotions which are always high. Sweet product room! Employee perks, giveaways, and affordable gear purchases. Embraces healthy sales competitiveness and an awesome music culture. In a nutshell this site is going to get bigger and better!

Cons

Needs to expand the outdoor loungeS a bit more. Management pay and incentives need some improvement.

2.0

Sep 19, 2013

Seems A Lot Better Than It IS

Telephone sales representative

Recommend

CEO approval

Business Outlook

Pros

Coworkers and team leaders are generally really great people to be around and are really the only reason to come in to work

Cons

Policies change constantly with little-to-no notice, company doesn't care about their employees, turnover is crazy because no one can stay more than six months. I was put on a final warning for attendance after having to go to the ER and submitting a note to be out of work. Management does not care about their employees.

1.0

Sep 5, 2013

Stifling Micromanagement & General lack of competency

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employee discount is the only thing.

Cons

Juggling office politics, and doing so for pennies. Culture there is awful, with the reigning king and queen keeping their noses in everything & cultivating a hostile work environment by doing so. Rather than rewarding performers, they reward anyone who is willing to 'play the game' & throw others under the bus for their personal gain. They ensure that everyone knows they are not valued or appreciated, but should make work their number one priority anyhow. After all, we're all so lucky to have jobs in this economy.

Viewing 82 - 84 of 115 Reviews

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A Musician and Salesman's Dream Job

Seems A Lot Better Than It IS

Stifling Micromanagement & General lack of competency

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