My Wireless reviews

2.3

13% would recommend to a friend

(151 total reviews)

Shawn Yeh

23% approve of CEO

20% positive business outlook

My Wireless has an employee rating of 2.3 out of 5 stars, based on 151 company reviews on Glassdoor which indicates that most employees have an average working experience there. The My Wireless employee rating is 34% below average for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

151 reviews
1.0
Sep 8, 2025

Worse Ever

Recommend
CEO approval
Business Outlook

Pros

Nothing I can say good

Cons

•No training had literally 30 minutes of training •They hired my replacement and literally told didn’t tell he showed me his offer letter and let me know he was taking over •They hire who ever just to keep doors open •There is no really structure at all

2.0
Sep 5, 2025

Extremely disorganized

Recommend
CEO approval
Business Outlook

Pros

Anything above store level is so disorganized that it's pretty much impossible to get fired. The extremely high turnover makes it hard as well.

Cons

This company loves the "throw spaghetti at the wall and see what sticks" method to running business. The commission structure is about as bad as it gets, unless you run one of the very few high volume stores I can guarantee nobody currently in this company is making the commission checks they were promised during the interview and trainings. If you are good with around a $500 per month commission check then you'll be happy. Reps make such little commission off each individual sale it's hard to fault them for the minimal effort they all give in the company. The walmart phone sales people make better commission off each phone sold. Back office is overseas somewhere and do not understand time zones. They will be blowing you up on days off or hours before scheduled to work for things like wondering if you printed out a piece of paper or wondering if paper towels arrived yet, or to remind you to send back a phone you just took in the night before...etc. Back office also performs these extremely out of touch video/teams audits that take over an hour and accomplish quite literally nothing. The worst culture i have ever experienced working for a cell company, and it's not close. There is 0 comradery at all. This company also seems to be at constant war with corporate AT&T.

3.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company, insurance, and culture if with the right team. Growing company

Cons

Change of bonus structure, 2 times in my first 6 mo . You only make money as an rsm at a fast pace store. Like I’m here to make money but make the goals reasonable.

Viewing 61 - 63 of 151 Reviews

Glassdoor has 153 My Wireless reviews submitted anonymously by My Wireless employees. Read employee reviews and ratings on Glassdoor to decide if My Wireless is right for you.