Myriad Genetics reviews

3.5

50% would recommend to a friend

(677 total reviews)
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Sam Raha

50% approve of CEO

38% positive business outlook

Myriad Genetics has an employee rating of 3.5 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Myriad Genetics employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

677 reviews
1.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits (Insurance, maternity, etc etc)

Cons

Myriad Genetics is a genetic testing company who gets test requests sent in from all over the country and you have to submit an auth request to the patients insurance plan to request monetary coverage for the test. The pay is far below standard for the amount of work they expect you to perform. Your day consists of getting to work and assessing your "list" for the day. Your list is the cases you need to address and provide follow up for. That could entail calling an insurance company and waiting on hold for 1+ hours just to ask for the status on an authorization case for services, you could need to call the Dr who ordered testing to get clarifying information just to get told to stop calling or that they are sick of you calling (they are the one who ordered the test?), calling the patient to get insurance info etc etc. You can have anywhere from 25-70 cases you need to follow up on. IN ADDITION TO THAT, while you work your boss may decide to add more cases to your list from someone elses list from a completely different territory so you have no idea what you are doing since different territories have different insurance companies with different processing rules, so when you have completed about 50 cases and you think you are almost done, you refresh your list and then another 30-40 cases pop up and you will only have 2 hours left in your shift to complete those additional cases. All while not knowing what you are doing since you arent familiar with those insurances or territories. If you dont finish your list you are scolded, demeaned, talked about (while you are in ear shot), made to have others turn against you, humiliated- the list goes on. So when you bring that topic up in a meeting you are pretty much told to "be quiet and if you dont like it then you can leave".The amount of stress is NOT worth the money. They do not care AT ALL about their employees and nobody is on the same page. You will be told one thing by a manager and will do it that way and then be written up by a different manager. It is stressful beyond measure and the gossip is RELENTLESS in that place. I saw many people crying in bathrooms and hallways. Many people left during the one year I was there. It was total chaos.

1.0
Jun 25, 2016
Recommend
CEO approval
Business Outlook

Pros

check out the fake generic positive five star reviews in May and June of 2016. This pretty much sums the situation at Myriad. They are willing to enter in fake review into Glassdoor to improve their image. Do you want to work for a company that is willing to do this? What does that ultimately say about them? Do you think they will treat you fairly once hired? Do you trust them to be honest on a review when they are willing to be dishonest on Glassdoor?

Cons

management cannot be trusted. HR is completely biased toward management and clueless in job requirements. management is also home grown so it's often that the guy that used to manage the network there ten years ago may be the VP now. do you really want to work for a company where the VP level is still making mistakes to learn the job and firing those that get caught in the crossfire?

1.0
Apr 8, 2022
Recommend
CEO approval
Business Outlook

Pros

There are basically no pros.

Cons

Myriad Genetics does not care about their lab tech employees. It's an abomination of a company to work for. Instead of a decent monetary raise, employees were told that the free snacks were part of their raise. The majority of companies provide snacks to their employees without taking it from the paychecks of the lab workers. Most employees here got a ~1% raise, if they got one at all, including employees that have been there for 6+ years and employees who go above and beyond and pick up loads of extra shifts. We were told that the company could not afford to have bigger raises this year because they didn't do very good, while the company was bragging about how much revenue they brought in. In fact, they were going to use that money to remodel a building that was built less than a year ago that no one uses because everyone works from home. If they did so well, why are they not giving it back to the lab workers that made it possible for them to do so well? This company would be nothing without the lab workers and somehow we get treated the worst. Some promotions take place in order of seniority, some take place just because someone is a female and that's what they think feminism is and it's totally random which is which, so good luck climbing the ranks here. Honestly, you'd make more money and probably be valued more at a taco oriented fast food restaurant than you would be here. Use your degree and your time somewhere else if you want a fulfilling career, because you're not getting that from Myriad. I wouldn't even recommend this job as a stepping stone to other jobs. There's plenty of labs in Salt Lake. Save your sanity and know your worth and just work for one of those instead.

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Myriad Genetics Response
4y
Thanks for sharing your feedback. Your comments do raise some questions that I will certainly look at with our Leadership team to understand more.
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Glassdoor has 703 Myriad Genetics reviews submitted anonymously by Myriad Genetics employees. Read employee reviews and ratings on Glassdoor to decide if Myriad Genetics is right for you.