2.0
Feb 15, 2013
Recommend
CEO approval
Business Outlook
Pros
Well known name in industry
Cons
Lagging R&D. Very self important and unfriendly customer policies. Legal and finance are a nightmare to have engage with customers. Sales leadership is weak and stuck in ideas 10 or more years old. They are focused on wireless service provider market and but have incomplete and inferior offerings to other competitors that are upper right hand quadrant APM vendors (NetScout dropped off the Gartner chart altogether).
