Is NFP a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at NFP have rated their employer with 3.3 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of NFP employees being 3.6 out of 5 stars. Search open Client Service Associate II Jobs at NFP now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at NFP .

Does NFP pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at NFP with 3.1 out of 5 stars based on 73 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at NFP.

How happy are Client Service Associate II professionals working at NFP?

40% of Client Service Associate II employees at NFP would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Client Service Associate II professionals have also rated NFP with a 3.6 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (59) , Account Executive (35) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 65 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 53 reviews)); "Benefits and pay is good" ((in 47 reviews)); "Work life balance is good" ((in 23 reviews)); "Team leaders are extremely supportive and other support teams are great to work alongside." ((in 20 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 37 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 21 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 12 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

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NFP Client Service Associate II reviews

3.3

40% would recommend to a friend

(73 total reviews)

Douglas W. Hammond

40% approve of CEO

42% positive business outlook

Ratings by category

3.6

Work/Life balance

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.7

Senior management

2.6

Diversity & inclusion

Client Service Associate II employees have rated NFP with 3.3 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have a good working experience there. NFP is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

1.0

Jan 14, 2022

Sweat factory

Account manager

Recommend

CEO approval

Business Outlook

Pros

NFP has good people, but management doesn’t care about anything but making money.

Cons

NFP is a sales organization who overworks the support team. They say they are people first but their actions don’t show it.

NFP Response

Thank you for taking time to write a review and we’re disappointed to learn you aren't having a good experience with us now. NFP is committed to a PeopleFirst culture that’s supportive in helping all of our employees realize their potential to do the best work of their careers. We encourage you to connect with your HR Business Partner or contact humanresources@nfp.com so we can better understand your concerns and how to support you.

4.0

Dec 9, 2021

Good place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility/ good pay. Good people to work with

Cons

Hard industry to be in.

5.0

Nov 11, 2021

Great company to work for

Account manager

Recommend

CEO approval

Business Outlook

Pros

A true people company that cares about their employees and their quality of life. Flexible to balance work home life.

Cons

Benefits are pricey and not great

Viewing 43 - 45 of 73 Reviews

Jobs at NFP

Client Service Associate II

Commercial Associate Broker II

Account Manager II - Personal Risk

Account Manager - Employee Benefits (Hybrid)

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NFP Client Service Associate II reviews

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Sweat factory

Good place to work

Great company to work for

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