Is NFP a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at NFP have rated their employer with 3.3 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of NFP employees being 3.6 out of 5 stars. Search open Client Service Associate II Jobs at NFP now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at NFP .

Does NFP pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at NFP with 3.1 out of 5 stars based on 72 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at NFP.

How happy are Client Service Associate II professionals working at NFP?

40% of Client Service Associate II employees at NFP would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Client Service Associate II professionals have also rated NFP with a 3.6 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (35) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 58 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 58 reviews)); "Benefits and pay is good" ((in 47 reviews)); "Work life balance is good" ((in 24 reviews)); "Great team to work with." ((in 17 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 41 reviews)); "Low pay and I did not like how they handled the pay increase conversation." ((in 20 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 10 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews))

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NFP Client Service Associate II reviews

3.3

40% would recommend to a friend

(72 total reviews)

Douglas W. Hammond

40% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (72 reviews)

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Client Service Associate II employees have rated NFP with 3.3 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have a good working experience there. NFP is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

72 reviews

3.0

Nov 1, 2021

Mixed bag

Account manager

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities, different career paths

Cons

Poor communication Disorganized Lower pay than industry standard No accountability Understaffed

4.0

Oct 22, 2021

Company is good. Pay is meh

Account manager

Recommend

CEO approval

Business Outlook

Pros

Comprehensive systems. Potential growth. Good benefits.

Cons

They just keep buying smaller Businesses

5.0

Sep 27, 2021

Great place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work life balance and flexible hours

Cons

A lot of turnover and hard to get talent

Viewing 46 - 48 of 72 Reviews

Jobs at NFP

Client Service Associate II

Commercial Associate Broker II

Account Manager - Employee Benefits (Hybrid)

Account Manager - Employee Benefits (Hybrid)

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NFP

NFP Client Service Associate II reviews

Company ratings over time

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Reviews by job title

Mixed bag

Company is good. Pay is meh

Great place to work

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