Is NFP a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at NFP have rated their employer with 3.3 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of NFP employees being 3.6 out of 5 stars. Search open Client Service Associate II Jobs at NFP now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at NFP .

Does NFP pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at NFP with 3.1 out of 5 stars based on 72 anonymously submitted employee reviews. This is 9.2% worse than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at NFP.

How happy are Client Service Associate II professionals working at NFP?

40% of Client Service Associate II employees at NFP would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Client Service Associate II professionals have also rated NFP with a 3.6 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.7 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (35) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 62 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 56 reviews)); "Benefits and pay is good" ((in 45 reviews)); "Work life balance is good" ((in 24 reviews)); "Good pay and community with everyone" ((in 23 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 38 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 13 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 8 reviews))

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NFP Client Service Associate II reviews

3.3

40% would recommend to a friend

(72 total reviews)

Douglas W. Hammond

40% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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Client Service Associate II employees have rated NFP with 3.3 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have a good working experience there. NFP is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.7 stars).

Reviews by job title

72 reviews

5.0

Aug 26, 2021

Great

Account manager

Recommend

CEO approval

Business Outlook

Pros

People focused company, good HR

Cons

Career development could be limited

5.0

Apr 14, 2021

People first experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

Awesome culture, great learning and development opportunities, great team members

Cons

No cons at this time!

4.0

Mar 22, 2021

Great company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Very inclusive company, great culture, good benefits

Cons

A lot of work to do

NFP Response

We're very proud of our PeopleFirst culture and try to help everyone feel included and that they belong here at NFP! We're always trying to work on getting better and appreciate you leaving us feedback here on our page.

Viewing 49 - 51 of 72 Reviews

Jobs at NFP

Client Service Associate II

Commercial Associate Broker II

Account Manager - Employee Benefits (Hybrid)

Account Manager - Employee Benefits (Hybrid)

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