Is NFP a good company to work for?

NFP has an overall rating of 3.6 out of 5, based on over 748 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 64% of employees would recommend working at NFP to a friend and 61% have a positive outlook for the business. The best reviews about NFP have been left by employees working as Intern , Vice President and Account Executive .

Does NFP pay their employees well?

According to anonymously submitted Glassdoor reviews, NFP employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at NFP. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at NFP?

64% of NFP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NFP 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at NFP?

Account Manager (58) , Account Executive (35) , Intern (18) , Client Manager (16) , Vice President (15) , Senior Account Executive (10) , Senior Account Manager (10) , Consultant (9) , Account Coordinator (8) , Analyst (8) , Assistant Vice President (8) , Benefits Analyst (8) , Director (8) , Benefits Coordinator (7) , Business Development Intern (6)

What are the pros of working at NFP according to real employee reviews?

"great people to work with" ((in 64 reviews)); "NFP has a great culture and continues to think of new ways to support their employees." ((in 54 reviews)); "Benefits and pay is good" ((in 52 reviews)); "Work life balance is good" ((in 25 reviews)); "Good pay and community with everyone" ((in 21 reviews))

What are the cons of working at NFP according to real employee reviews?

"Poor management, lack of direction" ((in 39 reviews)); "There is no training and not many experts to learn from so you are on your own as far as learning new stuff." ((in 11 reviews)); "average salary." ((in 10 reviews)); "There could be better communication between departments" ((in 10 reviews)); "NFP in NYC is very cliquey, including upper management." ((in 9 reviews))

What are employees saying about NFP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NFP layoffs and their outlook for job security at NFP in 2026.

What are the top reviewed NFP locations?

Austin , New York , Chicago , Charlotte , Boston , Bethesda , Plainview , Norwell , Phoenix , Lehi , Warrington , Aliso Viejo , Los Angeles , San Francisco , San Jose , Atlanta , Plymouth , White Plains , Mesa , Burlington , Philadelphia , Charleston , Morristown , Albany , Tucson , Detroit , Dallas , Saint Johnsbury , Indianapolis , Cleveland

NFP reviews

3.6

64% would recommend to a friend

(646 total reviews)

Douglas W. Hammond

66% approve of CEO

61% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Culture & values

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

NFP has an employee rating of 3.6 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NFP employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

1.0

Oct 31, 2022

Horrible STAY AWAY - Subsidiaries and NFP

Consultant

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this company

Cons

- No such thing as work life balance. You are expected to be logged on 24/7 even on PTO - Managers are rude, ill-mannered, and unprofessional - HR does not take any concerns escalated to them seriously - No resources to learn or grow your career - They do not have any formal processes in place (onboarding, learning, salary review, performance review, etc) - EXTREMELY HIGH TURNOVER RATE!

NFP Response

3y

NFP values and is committed to supporting employees balancing their personal lives with their time at work. We are also committed to providing employees the opportunity to continue to develop through our learning system that has business-relevant content and topic-specific courses. We care deeply about our employees and always want to understand where we can continue to improve in the areas of communication and engagement. We are sorry to hear you did not have the kind of experience we want for our employees and use all the feedback we receive to better our culture. I invite you to contact me personally so I can better understand your concerns about how to help. – Kim Pillar, SVP, HR Leader – Eastern Region

1.0

Oct 27, 2022

Poor Management

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Benefits and pay is good

Cons

Zero Work life balance They say one thing and do the other Management are bullies, they are not accommodating and try to get rid of you when you stand up for yourself. Taking a unpaid leave of absence is based on your performance. This is in their handbook lol. They are trying to go back to the office full time, so if you are looking for remote or a balanced hybrid model then this place is not for you. It’s a toxic call Center environment, you account for every minute you are not on the phone. They want a robot for an employee

NFP Response

3y

Thank you for taking the time to leave us a review. It is NFP's culture to support our employees and we're sorry you didn't have a good experience. We work hard to create an environment which values our employees treating them with respect. Bullying is never ok. If this is happening, we encourage our employees to speak with their Manager, HR Business Partner or call NFP's confidential and anonymous hotline at (855) 296-9085 to report it. -Mary Steed, Chief People Officer

5.0

Oct 26, 2022

Best Workplaces

Sr. program manager

Recommend

CEO approval

Business Outlook

Pros

You will find some of the best people full of energy and passion to drive and deliver results.

Cons

None that I can think of

Viewing 214 - 216 of 646 Reviews

Jobs at NFP

Insurance Services Specialist (Hybrid)

Account Manager II - Employee Benefits

Affluent Personal Lines Account Executive (Palm Beach Gardens, FL) - HNW Experience Required

Palm Beach Gardens, FL

Affluent Personal Lines Account Executive (N.East-hybrid)

Client Development Coordinator (Wealth Mgmt) (Hybrid)

NFP

NFP reviews

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Horrible STAY AWAY - Subsidiaries and NFP

Poor Management

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