NJM Insurance reviews

2.4

27% would recommend to a friend

(146 total reviews)

Carol Voorhees

Not enough data to show CEO approval

25% positive business outlook

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146 reviews

Reviews about "Compensation"

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3.0
Aug 27, 2014

Honest review from Personal Lines

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NJM as a company has many pros which include the retirement plan (401m )has dollar for dollar match up to 8%, pension, free soup,iced tea, milk and coffee, decent benefits including life, health, and disability, training was detailed, most co-workers friendly, decent amount of PTO, large landscaped campus, relocating opportunities. yearly bonus of 5% around Christmas, opportunity for overtime pay, don't bring work home with you

Cons

The major complaint with NJM is the treatment of employees within the personal lines call center. Reps are overworked and micromanaged. Negative reinforcement is practiced 100% of the time. I've learned over years that if you do your work and not make a fuss or offer ideas/opinions (yes woman/ yes man) you will be just fine. PTO often needs to be requested months in advance so plan your time off way ahead of schedule. As earlier reviews have stated politics are very apparent in the office. Reps are rewarded if they go out of their way and explain to the higher ups how a co-worker made a mistake, so if that bothers you.. stay away. Favoritism happens everywhere though. Work attire is strangely judged as I've been told a couple times that my dresses are too short while others get away with loose pants and a tee shirt. To the younger generation reading this.. don't expect snow days. We are expected to work during a state of emergency. Yearly raises average from 2.6%-3.6%. Keep in mind that you're not able to apply for another position within the call center. The next stage of advancement is underwriter which is directly chosen by a management team above your supervisors. Honestly, this job isn't for everyone but it's a way to earn a living. It has allowed this girl to pay her bills without the worry of layoffs.

3.0
Aug 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Training is complete and detailed, Supervisor seems to know her stuff, pay is decent,

Cons

Expected to be in your seat answering phones non-stop and there are eyes always watching, no internet, no work from home, office politics are apparent, employees are nice one-on-one but seem angry about how the company treats them, during training there was an awkward discussion in front of us newbies between training dept. employees that were trying to help with insurance licenses. They are closing their bank, word has it the raises are just cost of living increases no matter how hard you work. I'm wondering if this was the right choice?

1.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

The only reason to ever work at NJM is if you can't find a job anywhere else.

Cons

Low salary. Benefits will not make up for what the rest of the market is paying. Toxic work environment with very harsh treatment of hardworking employees by management with no intervention from HR, Senior Executives or Legal. It's almost as if this type of culture is endorsed by the company. Recent resignations from NJM have been very disheartening. Employees are witnessing cruel treatment of employees targeted to be forced out but are too afraid to stand up to an organization that will squash dissent. IT is mostly "insourced" with 90 percent consultants from India. Often you are the only US citizen in a meeting. This is very disheartening from an organization that advertises itself as a founding member of the New Jersey Business and Industry Association (NJBIA). The example they are setting is hypocritical to the values they espouse. Bernie Flynn, CEO of NJM will eventually have to be held accountable for the bullying going on in his organization. Let us remember that the great governor of the state of New Jersey was brought down by humiliation for turning the same blind eye.

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