Does Namecheap pay their employees well?

According to anonymously submitted Glassdoor reviews, Namecheap employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Namecheap. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Namecheap?

80% of Namecheap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Namecheap 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Namecheap?

Customer Service Representative (15) , Customer Support Representative (14) , Customer Support Specialist (9) , Technical Chat Support (9) , Manager (7) , Software Engineer (6) , Technical Support Engineer (5) , User Experience Designer (5) , Product Owner (4) , Project Manager (4) , Senior Software Engineer (4) , Team Leader (4) , Technical Support (4) , UX Designer (4) , Customer Service (3)

What are the pros of working at Namecheap according to real employee reviews?

"Good culture and teammates." ((in 15 reviews)); "Good salary and with from home" ((in 14 reviews)); "Most of the team is great and goal orientated." ((in 12 reviews)); "+cool people and great atmosphere" ((in 10 reviews)); "Good place to work and great management" ((in 10 reviews))

What are the cons of working at Namecheap according to real employee reviews?

"No benefits for contractors and no development plan." ((in 7 reviews)); "Poor leadership that won't develop their people, and are not brave enough to stand up for what's right and fair." ((in 4 reviews)); "If the candidate takes additional training, Namecheap will not cover the cost of training and offer free options instead (e.g." ((in 2 reviews))

What are the top reviewed Namecheap locations?

Reston , Phoenix , Turkey , Henderson , Miami , Boston , USAR Center

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Namecheap

Namecheap reviews

4.4

80% would recommend to a friend

(217 total reviews)

Richard Kirkendall

99% approve of CEO

89% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Senior management

4.2

Career opportunities

4.0

Work/Life balance

3.8

Compensation and benefits

Namecheap has an employee rating of 4.4 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Namecheap employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

217 reviews

4.0

May 12, 2023

Good team and the best colleagues

Cloud engineer

Recommend

CEO approval

Business Outlook

Pros

- team cooperation, great people - flexibility in projects and tasks - the company helps to grow internally

Cons

salary and compensation rate is below a market average if you are promoted from a lower position in the company

Namecheap Response

Thank you very much for your review, we're always happy to hear that you're happy to be at Namecheap. Regarding the cons you mentioned, we suggest that you talk to your People Partner and see how they can support. Thanks and all the best in your career journey with us!

5.0

May 3, 2023

Great job

Customer service

Recommend

CEO approval

Business Outlook

Pros

Remote work was nice, and the hosting company was a great option for clients.

Cons

The pay grade was average

Namecheap Response

Thanks for your review and we wish you all the best in your future endeavors!

2.0

Apr 29, 2023

Repetetive, monotonous content

Copywriter

Recommend

CEO approval

Business Outlook

Pros

Remote work, nice co-workers, that's it.

Cons

Low pay, no reviews, no raises. Employees in constant fear of getting fired without warning (which happened a lot, sometimes to entire teams all at once without warning). Company focused on hiring from countries with cheapest salaries possible. Very little consideration for the all-freelance staff having to pay their own taxes and healthcare. Little hiring from within USA because salaries would have to be higher. Doesn't seem very legal, TBH. And the content feels like so much filler that no customer would ever read or want to read. Wouldn't be surprised if they fire everyone and just throw it to ChatGPT soon.

Namecheap Response

Thank you for your review. We're sorry to hear you had a partially negative experience during your tenure with us. We're learning from past mistakes and we're proud not to have any layoffs, even during the pandemics, war and the global economic crisis that the tech companies have been facing. We wish you all the best in your career journey, and we'll continue to care for our people in the best way possible.

Viewing 103 - 105 of 217 Reviews

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