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Nanoheal

Engaged Employer

Nanoheal reviews

4.1

79% would recommend to a friend

(64 total reviews)

Sridhar Santhanam

88% approve of CEO

84% positive business outlook

Ratings by category

4.4

Work/Life balance

4.3

Career opportunities

4.2

Culture & values

4.2

Diversity & inclusion

4.2

Senior management

4.0

Compensation and benefits

Nanoheal has an employee rating of 4.1 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Nanoheal employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

64 reviews
4.0
Sep 6, 2018

Sales

Sales
Recommend
CEO approval
Business Outlook

Pros

I worked for Bask for several years through the ups and downs. After Nanoheal took over this has been one of the greatest jobs I have EVER had. Great people. Awesome place to work. Flexible hours.

Cons

Moved to Orem UT. Further drive for me.

avatar
Nanoheal Response
7y
Thank you for your feedback. We're glad that you enjoyed your time with us over the years, and especially that you're enjoying it even more now. And we agree, the people we work with are awesome! I'm sorry to hear that moving to Orem added to your commute; we appreciate that you've decided we're worth the commute and hope that you continue to enjoy being a part of our team.
4.0
Sep 6, 2018

Casual call center with friendly people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for over 6 years now. It has had a lot of ups and downs, there are still fights to fight, but it is still one of the best jobs I have had and is why I stick around. There have been a lot of unfair 1 star reviews lately left by a separate failing company who pulled out of their partnership that don't reflect the environment of the company at all. The culture is growing, and most people here have been here over a year.

Cons

There is an issue with communication when you get higher up in the company. A lot of things still in the works. There is times where there is more work than just one person can handle.

avatar
Nanoheal Response
7y
Thanks for the review. We're thrilled to hear that you'd consider working with us among your best jobs. Employee success is very important to us, so reading that you've enjoyed being here for 6 years is fantastic. We are also very exciting about the added culture initiatives that are in progress and hope to see our employees continue to grow with us. We appreciate the feedback on communication, especially between offices. Cohesiveness between offices is something that we are focused on improving and we hope to see it keep getting better and better. Thanks again, and we hope that you continue to enjoy being a part of our team.
4.0
Sep 6, 2018

Inside Sales

Inside sales
Recommend
CEO approval
Business Outlook

Pros

The company has done well to work with people who have little to now sales experience. When I started here I had no sales experience. The management staff does give you a clear expectation on the salary and what you would be expected to make. They do try and keep you filled in on the company future. The nice thing about the leads is you don't have to cold call at all or find your own leads. The leads are warm leads. We deal with the older generation in tech support, so many don't know that they have contacted us. The pay is base + commission so you don't feel overly stressed if you don't sell. Plus they work with you and give you several chances if you can't sell.

Cons

The company has gone through several growing pains in the past. They are headed toward the right direction. The company is great to work for but I would of gave a 5 star for two reasons: 1. Pay is better than the industry average for the tech support industry. One thing that would influence people to stay longer is to have yearly raises. A manager told me once before that if you want to make more you need to sell more. That would help award tenure and bot moral. 2. The benefit package is good for a company of this size. I understand that the company is not a multi-billion dollar company, but the benefit package could be more attractive and better.

avatar
Nanoheal Response
7y
Thank you for taking the time to give us such in depth feedback. We value your responses in helping us continue to grow and improve as a company. We're happy that you're enjoying our culture initiatives. We will definitely do our best to keep rolling those out and we'd love to have you bring any ideas you might have into consideration in our planning. We appreciate your feedback on how we might even better improve our benefits packages as we continue to grow.
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Glassdoor has 68 Nanoheal reviews submitted anonymously by Nanoheal employees. Read employee reviews and ratings on Glassdoor to decide if Nanoheal is right for you.