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Narrative Science

Acquired by Tableau Software

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Narrative Science reviews

4.3

78% would recommend to a friend

(24 total reviews)

Stuart Frankel

81% approve of CEO

78% positive business outlook

Narrative Science has an employee rating of 4.3 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Narrative Science employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
1.0
May 4, 2017

Wasted Potential and Opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Only place in Chicago area that works on NLG. - Work with some fun, smart and dedicated people. - Some teams like Professional Services are really good to be in. - Good bouncing board, especially for folks early in their career.

Cons

- Poor leadership and inability to execute on key initiatives - Technology company that lacks technical leadership. Engineering culture is highly toxic and not inclusive. Sometimes teams members are actively excluded if they don't agree with leadership - CTO has poor leadership and technical skills - Engineers are often measured by the amount of code they write and hours spent at work - Engineering management doesn't have a software background and are unable to guide the team towards good technical choices for the product. Engineering leadership lacks skills and experience in building a software platform iteratively - Women on engineering are marginalized

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Narrative Science Response
9y
Thank you for providing feedback on your time at Narrative Science. Narrative Science, like most technology companies, continues to work hard to find diverse talent. This is a very important goal of the company. Our CEO has repeatedly and candidly discussed the importance of increasing diversity at the company at all-company meetings and in other public forums. While we feel we've made progress, we have plenty of work left to do. We thank you for reminding us of the need to continue to work on this tough problem and hope that you are happier in your new role.
2.0
Sep 13, 2019

Missed Potential

Recommend
CEO approval
Business Outlook

Pros

Smart, hard-working people. Founded on unique IP. Exciting to see clients eyes widen when they see data --> language and the potential it could have on their business.

Cons

Bad leadership (a bit of "emperor's new clothes" syndrome- exec team thinks they are the smartest in the room, but it just looks sad from the outside). Lack of clear strategy and product management experience/ expertise, confusing (or non-existent?) product roadmap, unclear GTM.

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Narrative Science Response
6y
Thank you for providing feedback on your time at Narrative Science. We work hard to ensure that communication around our strategy is clear to all of our employees but there is always room for improvement. We regularly talk about our strategy and go to market approach at our all-hands meetings and keep up-to-date information on our product roadmap in Confluence (which serves as our company intranet) that is published weekly. With regards to your comments about our executive team, we do our best to hire people who are smarter and know more than us because we believe that’s what creates a great team and an even better company. We encourage everyone to give feedback through a variety of anonymous channels (engagement surveys, all-hands questions) as well as in-person. We know we don’t have all the answers and lean on the team around us to help us solve the challenging problems that keep us engaged.
2.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Company has a great variety of talented and smart people who all are willing to help and support one another. Concept of NLG and its technological applications is very exciting to work on - you will learn something new every day. In addition, there is now an excellent network of company alumni in the Chicago area and beyond.

Cons

Salaries across the company are well below market for Chicago. In addition, there is a chronic communication problem between senior leadership and the rest of the company. This also included dismissal at all-hands meeting of internal issues (employee satisfaction, compensation, etc.) and external issues (e.g. competitor products/strategy). Diversity in talent was also communicated as a strategic priority for the company, but it has seemingly failed to deliver any sort of tangible progress or results on this matter in the last year and a half. In addition, leadership in the company (C-suite and SVP's) and on its Board of Directors is still predominantly male.

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Narrative Science Response
6y
Thanks for leaving feedback on your experience at Narrative Science. Based on our compensation research and benchmarking, we believe our salaries are in line with the market for tech companies of our size in Chicago (as well as Seattle and New York where we have small offices). That being said, we are continuously refreshing this data to ensure we remain competitive. Your feedback is a good reminder that we need to keep this top of mind. From a diversity perspective, we have not seen a dramatic change in the demographic breakdown of our employee or board population in the last 1.5 years but we have taken action in a number of ways to ensure that we have a diverse, equitable and inclusive environment at Narrative Science. We’ve done this through educating our team on a variety of DEI related topics (such as unconscious bias, gender identity + pronouns, allyship) and engaging in community outreach and activities (by attending DEI events and building partnerships with organizations that increase awareness of opportunities in tech for underrepresented minorities). In addition, we’ve taken a hard look at our recruiting and general people practices and made adjustments to eliminate bias. It often takes time to see tangible results from this work but we are proud of what we’ve achieved to date and will continue to focus on action that will make us better. Lastly, we continue to work on communication and are constantly trying new methods of communication to ensure that everyone has the information they need, through the appropriate channels.
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Glassdoor has 33 Narrative Science reviews submitted anonymously by Narrative Science employees. Read employee reviews and ratings on Glassdoor to decide if Narrative Science is right for you.