Does National Garden Service pay their employees well?

According to anonymously submitted Glassdoor reviews, National Garden Service employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at National Garden Service. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at National Garden Service?

43% of National Garden Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Garden Service 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at National Garden Service?

Merchandiser (15) , Live Goods Merchandiser (9) , Retail Merchandiser (5) , Division Manager (2) , GARDEN MERCHANDISER (2) , Plant Merchandiser (2)

What are the pros of working at National Garden Service according to real employee reviews?

"Flexible Hours" ((in 5 reviews)); "Flexible schedule, independent work, working with plants" ((in 4 reviews)); "I had the best manager and she would often stick us for her employees to the higher up people for things like better pay for example." ((in 2 reviews))

What are the cons of working at National Garden Service according to real employee reviews?

"My experience was that communication and management were inconsistent." ((in 7 reviews)); "Not supported by management, little training in displays." ((in 4 reviews))

What are the top reviewed National Garden Service locations?

Michigan Center , Los Angeles , Payson , Lexington , Newport News , Norfolk , Phoenix , Oxford , Harrodsburg , Stanton , La Grange , Paducah , Cheyenne , Dallas , Houston , Mississippi State , Virginia , Savannah , Tennessee Ridge , Oak Ridge , Goodlettsville , Nashville , Fort Wayne , Lafayette , Waverly , Marion , Wheelersburg , Brighton , Denver , Redmond

National Garden Service reviews

3.0

43% would recommend to a friend

(46 total reviews)

Jeff Biro

27% approve of CEO

26% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

National Garden Service has an employee rating of 3.0 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Garden Service employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

46 reviews

1.0

Jun 25, 2025

No room for advancement, unfair wages!

Division manager

Recommend

CEO approval

Business Outlook

Pros

You're able to be flexible in the time you work it's either so much work you can't handle it or not enough work to keep your people having hours.

Cons

The company is run by a man who still lives at home with his parents. That aside, the wages offered—especially to managers—are not fair or consistent. Experience isn’t recognized equally, and despite having more qualifications or time on the job, employees are often paid the same. Merchandisers, in particular, rarely receive raises, and it’s incredibly difficult and frustrating to secure one for them. While bonuses are occasionally given to managers and leads, the merchandisers—who are doing the bulk of the work—are frequently overlooked and undervalued.

National Garden Service Response

9mo

Thank you for sharing your perspective and for your years of service with National Garden Service. We value the commitment and dedication of our team members, and we take all feedback seriously as we continue to strengthen our organization. We recognize the concerns you’ve raised regarding advancement opportunities and compensation. Fairness, consistency, and recognition of our employees’ contributions are priorities for us, and we are actively reviewing our compensation and development practices to better support growth and acknowledge performance across all roles, including our merchandising teams. We appreciate your candid feedback, as it helps us identify areas where we can improve. While we regret that your experience did not fully reflect our values, we remain committed to building an environment where every employee feels valued and supported. —National Garden Service

2.0

Oct 26, 2022

Cluster

Merchandising manager

Recommend

CEO approval

Business Outlook

Pros

Not much. A flexible schedule at times.

Cons

No one knows what's going on.

National Garden Service Response

1y

We apologize for any inconvenience you may have experienced. Your feedback is important to us, and we will work to improve in the areas you mentioned.

2.0

May 15, 2026

Enjoyable outdoor work, but management is a nightmare

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

Working with plants, being outside.

Cons

The job described does not match what the job is actually like. When I was hired I was told that you would most likely be off by noon everyday. Everything is inconsistent. You can’t plan around anything because trucks never come when they say they are going to. Working with the Kroger management is an absolute nightmare. You get little to no support from management. There have been several issue I’ve had with the company about my time card not being correct. Missing hours on my pay stub or finding out I was clocked out already when leaving a store for the day. I recommend anyone working for this company to keep a close eye on your time card and make sure it matched your pay stub! Almost all of the Kroger employees express how much they hate our company and because of that we are retaliated against in stores. The work load for one person especially if you have multiple stores is astronomical. They micromanage their employees when clocking in and out and with go spot check. Don’t hire people you don’t trust to clock in and out independently.

National Garden Service Response

4w

Thank you for sharing your feedback. We are glad to hear you enjoyed the outdoor nature of the merchandising role and working with our live product. We take concerns regarding time-tracking and payroll precision incredibly seriously; our goal is always to ensure our team is paid accurately and on time for every hour worked. We are continuously refining our logistics, communication tools, and field support to better manage unpredictable delivery windows. Additionally, we are actively working with our retail partners to ensure our in-store teams have a supportive environment to execute their jobs successfully. We value your feedback on communication practices and would welcome the opportunity to discuss your experience further. Please feel free to reach out to our HR department directly so we can look into your specific time card notes.

Viewing 4 - 6 of 46 Reviews

Jobs at National Garden Service

Merchandiser-Garden Center